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#1 |
Questionable
Join Date: Mar 2005
Location: Atlanta
Posts: 13,376
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Ok, I just spent 2 hours trying to find any information on how to install my cab mounts because the vendor I bought them from (no need to name names) decided it is not in my best interest to print out a 2¢ sheet of paper showing how they mount.
VENDORS: if you sell body and/or radiator mounts, AT LEAST have the common courtesy to either: A) give people a sheet of paper showing how to install your body mounts. It costs you almost nothing to print out and will save your customer a buttloand of hassles (Everyone has a different kit). or B) print a website address where a person can find help on the invoice, on a sticker attached to the hardware bag or somewhere - not to mention a link to install instructions at your freakin' website on the product description page! I know two major well-known sellers who have this issue with not giving out instructions on cab/radiator mounts and I hope all vendors will understand just how frustrating it is for your customers to receive poor instructions or even worse NO instructions. Are we supposed to be mind readers here? Are we supposed to magically know what this mess of rubber pucks is and how it fits together? Mine were so rusted up I wouldn't have been able to tell what was a thick washer and what was thin. I regularly see threads like this one: http://67-72chevytrucks.com/vboard/s...d.php?t=192342 I got screwed by this one just now and unfortunately, my cab mount kit doesn't use the same setup of mounts as you see in the picture there. Mine has additional large washers (two thick, two thin) and ... I couldn't figure it out. I'm going to need to call the vendor tomorrow. Sorry for the rant, but I'm pissed. I could have gotten in a good 3 hours work today but I can't even figure out how to properly install my mounts. I feel like an idiot and I don't believe it's my fault!
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If I've got anything up for grabs, it'll be here: 7-hole gauge cluster for a 67-72 p/u FREE (link) I can't check the forum daily. If I don't reply to you within 24 hours, drop me a PM! I'm (hopefully) still alive and will reply faster to a PM. Last edited by shifty; 03-29-2006 at 10:57 PM. |
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#2 |
Registered User
Join Date: Jan 2005
Location: Nortonville, Ky
Posts: 407
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Re: RANT and a plea to vendors
havent read all of it but i agree!!
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Dan. 55 F100 panel truck project 64 ![]() 66 F100 302/C6/9" short fleet 67 IH 4x2 304/t984speed D44 373 locker lwb box 67 IH 4x4 304/t98 4speed/d44/d60 4.10'slwb box 67 IH Travelall 4x4 304/t98 4speed/12bolt/10bolt 81 ![]() 83 ![]() 88 ![]() ![]() 96 Dodge 3500 CUMMINS/5speed/4x2 97 Pontiac Trans Am WS6/LT1 383/6speed/T-tops ![]() ![]() ![]() ![]() ![]() |
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#3 |
Registered User
Join Date: Mar 2005
Location: Claremore, OK
Posts: 486
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Re: RANT and a plea to vendors
yeahhhhhhhhhhhh, get em.....hit em with da jab.....GET EM......GRRRRRR
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#4 |
its all about the +6 inches
Join Date: Jan 2001
Location: Hilliard Ohio
Posts: 2,693
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Re: RANT and a plea to vendors
I agree, although, personally haven't had the problem yet.
It's kinda like when you buy an aftermarket intake...then you have to spend another 20 bucks in pipe plugs, nipples and gaskets. Real PITA. |
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#5 |
saving one more
Join Date: Sep 2005
Location: Pryor Creek, Oklahoma
Posts: 3,066
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Re: RANT and a plea to vendors
I'm with ya Shifty, I have put cab & radiator support mounts in mine and it was all guesswork, I really am not sure if I did it right or not.
Nothing fell off though
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72 Chevy longbed - now for parts 69 Chevy short fleet - needing some love 70 RS Camaro - needing more love driver - 96 GMC X-cab |
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#6 | |
Aluminum slot wheels rule...
Join Date: Jan 2006
Location: Maine
Posts: 6,212
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Re: RANT and a plea to vendors
Quote:
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#7 |
someday it will be done!
Join Date: Sep 2004
Location: Lloydminster,AB. Canada
Posts: 1,620
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Re: RANT and a plea to vendors
I just took a picture of the originals before I removed them.Sounds like your's were in pretty bad shape though so mebbe it wouldn't have helped in your case,who knows.
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'72 C-10 Proud owner of a million new and used pieces that used to be and will once again be(god willing) a testament to the term "they don't build em like that anymore. ![]() ![]() ![]() '80 LWB 2wd beater '67 GMC long fleet (cab donor) '66 long step (parked till it's turn comes around) '65 short step (parts truck that will donate it's bed and possibly frame to the '66) '06 Grand Prix wife's car (she hardly lets me touch it) my pics |
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#8 |
SLOW BUT SURE,BUT CLOSER
Join Date: Feb 2002
Location: eleanor wv usa
Posts: 3,093
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Re: RANT and a plea to vendors
Put mine in like they came out. One of the easiest things I've done.
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69 C-10, OWNED 35YRS... 350 over 30, 350 Turbo, 3:73 Posi P/S, P/B Black with red and black int. ''LOVE THESE OLD ''TRUCKS....... ![]() ![]() ![]() |
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#9 |
Account Suspended
Join Date: Mar 2003
Location: ** THE FALL GUY **CHICAGO IL
Posts: 5,883
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Re: RANT and a plea to vendors
i agree...my old ones were not to bad of shape..so i could compare them...
but..i found i had a couple extra parts there...i guess this is so they would fit other models... and no there was not any instructions |
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#10 |
Senior Member
![]() Join Date: Dec 1999
Location: TN/VA
Posts: 6,388
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Re: RANT and a plea to vendors
Shifty, The digram you have shown in the other post is correct for your truck if you are doing the 68 I don't beleive I sold them to you who knows??? Ours does not include instructions. I have never gave it much thought some people will ask but if I am not there I doubt if the wife or other guy that works for me could answer that question. What is a small bussiness to do? Could sell you a Assembly Manual Just Kidding. If you don't figure it out PM me and I will try to help you
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#11 | |
Questionable
Join Date: Mar 2005
Location: Atlanta
Posts: 13,376
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Re: RANT and a plea to vendors
Quote:
![]() Nah, you didn't sell 'em to me. I'm a little over it at this point, feel kinda stupid for posting this, but ... it seems like such a simple gesture. I hope some of the vendors sit down and think about it, it seems like such simple customer service to me - you sell something, you should tell people how to use it. If nothing else, even if the person is Boyd Coddington, send the instructions. I'm guessing several more people will post in here and tell their horror stories. Still not sure why it makes sense to make pretty plastic packages for a mount kit with multiple parts and not tell someone how to put em together ![]()
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If I've got anything up for grabs, it'll be here: 7-hole gauge cluster for a 67-72 p/u FREE (link) I can't check the forum daily. If I don't reply to you within 24 hours, drop me a PM! I'm (hopefully) still alive and will reply faster to a PM. Last edited by shifty; 03-29-2006 at 11:58 PM. |
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#12 |
Registered User
![]() Join Date: Feb 2004
Location: Idaho
Posts: 4,034
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Re: RANT and a plea to vendors
Do you mind if I ask who they came from?
Which mount do you need help with and what year? I like brothers because the pics are pretty good. I do agree that good vendors should include pics with the mounts and brackets. It just makes good business sense.
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"Remember, They can Kill You, but they can't eat You, That's against the law!!!!!!!!!" |
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#13 |
Jamie Hyneman is my twin
![]() Join Date: Nov 2005
Location: La Junta, Colorado
Posts: 705
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Re: RANT and a plea to vendors
I had the same thing happen, but with a carrier bearing. Kit included two "spacers" ??? But did not include a diagram or written instructions. Neither did my service manual or assembly manual. I didn't have any spacers when I took the old one off, so didn't include them when I reassembled. Now I have a squeak because my carrier housing rubs on my drive shaft. 2¢ worth of paper would have saved me a lot of future hassle.
Preach on Shifty.
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Justin SOLD 1967 K10 Fleetside, 283, Front and Rear Posi SOLD Color Wiring Diagrams Now in High Resolution V8 and Cab and Cab and Chassis |
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#14 |
Registered User
Join Date: Dec 2005
Location: Lengby, Minnesota
Posts: 225
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Re: RANT and a plea to vendors
What about those of us who took their truck apart, moved twice, let it sit in pieces for years then finished the body work and bought new mounts only to realize that we have had too many beers since dis-assembly to remember how they went together?
Oh yeah, someone should send Boyd Coddington instructions on how to register a hot rod legally. |
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#15 |
"Trucks with Class"
![]() Join Date: Jul 2000
Location: OLYMPIA, WA, USA
Posts: 8,132
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Re: RANT and a plea to vendors
I understand your pain, but
![]() If the manufacturer doesn't print special instructions, there is probably no way a small dealer can handle that requirement for everything. Most of our smaller dealers are very knowledgeable and will gladly help you out, if you ask. The big dealers won't or can't. Having said all that, incidently, I do print hand drawn diagrams of the body mounts. I have not done the core support, as the 67-8 CS kit I use does come with some... and this is why I would rather sell to my customers face-to-face and not mail order. It saves a lot of confusion and hard feelings. I recomend you do not give your supplier's name, as requested by someone else on here. It could cause some unnecessary negative reactions. |
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#16 | ||
Resident Curmudgeon
![]() Join Date: Dec 1999
Location: NH
Posts: 6,664
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Re: RANT and a plea to vendors
Quote:
How long did you have these mounts in your possession before you realized you had no directions? If more than a few hours I would think you could have mitigated your aggravation by either A) Calling the vendor; B) Post the question here. I think rather than "rant", you could accept some culpability here and work within the system, rather than raising rancor. There is a polite way to address a shortcoming, this certainly was not it. ![]() Quote:
Maybe you should get one of these? ![]()
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Currently on or near the homestead: 67 Chevy SWB 2WD stepside 350/3 on tree (Pat's) 67 GMC SWB 2WD Fleet 402/auto (Brian's under construction) 67 Chevy 3/4 ton 2WD 402/auto (Business Hauler) 67 Chevy 1 ton dually 2WD 396/4 speed (Former business hauler, Needs TLC) 68 Chevy 1/2 ton Suburban 2WD 250 six/3 on tree (Brian's Needs TLC) 70 Chevy 3/4 ton 4WD 350/4 speed (Pat's - Disguised as a 68 GMC) 71 Chevy SWB stepside (Crushed by tree - parts donor) 72 Chevy 3/4 ton 4WD (Parts donor) 72 Chevy 3/4 ton 4WD Suburban (Parts Donor) 72 GMC 3/4 ton 4WD 292 six/4 speed (Mine - Disguised as a 67 GMC) 81 GMC 4WD Dually Dump Body 350/4 speed (Business Hauler) 82 Camaro Z/28 355/Super T-10 (Pat's toy) 93 Caprice 9C1 (Brian's Cop Car) 02 Toyota Camry (Reliable but a souless steel and plastic hulk) 2011 2SS RS Camaro M6 Factory Hurst Shifter ![]() Maybe I need to sell some of this crap ![]() Yet another Bozo with a sawz-all Last edited by CPNE; 03-30-2006 at 10:29 AM. |
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#17 | |
Questionable
Join Date: Mar 2005
Location: Atlanta
Posts: 13,376
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Re: RANT and a plea to vendors
Quote:
__________________
If I've got anything up for grabs, it'll be here: 7-hole gauge cluster for a 67-72 p/u FREE (link) I can't check the forum daily. If I don't reply to you within 24 hours, drop me a PM! I'm (hopefully) still alive and will reply faster to a PM. Last edited by shifty; 03-30-2006 at 07:18 PM. |
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#18 |
Registered User
Join Date: Feb 2006
Location: Republic of California
Posts: 345
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Re: RANT and a plea to vendors
http://cgi.ebay.com/ebaymotors/Chevr...spagenameZWDVW
![]() This is money well spent. I got mine for $10 to my door. If you do a search on ebay you'll see a Chassis Service Manual and a Chassis Overhaul Manual. Not sure what the differences are. Thinking of getting the overhaul one out of curiosity.
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'67 C10 Short Stepside 5.0TPI/700R4 |
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#19 | ||
Questionable
Join Date: Mar 2005
Location: Atlanta
Posts: 13,376
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Re: RANT and a plea to vendors
Quote:
![]() Quote:
__________________
If I've got anything up for grabs, it'll be here: 7-hole gauge cluster for a 67-72 p/u FREE (link) I can't check the forum daily. If I don't reply to you within 24 hours, drop me a PM! I'm (hopefully) still alive and will reply faster to a PM. |
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#20 | |
Resident Curmudgeon
![]() Join Date: Dec 1999
Location: NH
Posts: 6,664
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Re: RANT and a plea to vendors
Quote:
As they say "Lack of planning on your part does not constitute an emergency on their part." Pun intended. ![]()
__________________
Currently on or near the homestead: 67 Chevy SWB 2WD stepside 350/3 on tree (Pat's) 67 GMC SWB 2WD Fleet 402/auto (Brian's under construction) 67 Chevy 3/4 ton 2WD 402/auto (Business Hauler) 67 Chevy 1 ton dually 2WD 396/4 speed (Former business hauler, Needs TLC) 68 Chevy 1/2 ton Suburban 2WD 250 six/3 on tree (Brian's Needs TLC) 70 Chevy 3/4 ton 4WD 350/4 speed (Pat's - Disguised as a 68 GMC) 71 Chevy SWB stepside (Crushed by tree - parts donor) 72 Chevy 3/4 ton 4WD (Parts donor) 72 Chevy 3/4 ton 4WD Suburban (Parts Donor) 72 GMC 3/4 ton 4WD 292 six/4 speed (Mine - Disguised as a 67 GMC) 81 GMC 4WD Dually Dump Body 350/4 speed (Business Hauler) 82 Camaro Z/28 355/Super T-10 (Pat's toy) 93 Caprice 9C1 (Brian's Cop Car) 02 Toyota Camry (Reliable but a souless steel and plastic hulk) 2011 2SS RS Camaro M6 Factory Hurst Shifter ![]() Maybe I need to sell some of this crap ![]() Yet another Bozo with a sawz-all |
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#21 |
RIP Mr Ron
![]() Join Date: Dec 2005
Location: Big Sandy, Tn. 38221
Posts: 8,166
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Re: RANT and a plea to vendors
My main concern in wanting instructions is we have a lot of first time truck owners who have never had a lot of time with a wrench in their hands. Dad is a suit and tie man that can't change the spark plug in his 3 1/2 horsepower lawnmower. In the thrill of the moment you yank off parts and don't lay it in order or mark and bag it. When you go back to put it together it's hard to remember thick on top or bottom. But to hear my wife tell it I don't ever read directions anyway. She's wrong I do on anything that I haven't did before.
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Ron (Mr Round Tuit) ![]() Be kinder than necessary, for everyone you meet is fighting some kind of battle TN Message Forum TN Facebook Group SETN Truck Show My Photobucket |
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#22 |
Registered User
![]() Join Date: Feb 2004
Location: Idaho
Posts: 4,034
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Re: RANT and a plea to vendors
Shifty, thanks for the PM, I apologize for asking, it is kinda rude, Hope this venting helped. Good luck
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"Remember, They can Kill You, but they can't eat You, That's against the law!!!!!!!!!" |
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#23 |
collector of vintage rust
Join Date: Apr 2004
Location: southern ohio
Posts: 421
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Re: RANT and a plea to vendors
I heard once that companies stopped included the instructions w/ there parts because customers couldn't read japanese or korean...........lol..jk
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#24 |
Registered User
Join Date: Dec 2004
Location: Northern AZ
Posts: 7,271
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Re: RANT and a plea to vendors
I ordered a set of Urethane bushings from Summit and they had instructions, as well as picts. I didn't read the directions, but WOW the picts were a great help!! That being said, they were not energy suspension, they were an off brand but cheaper than energy. Either way it is good to let it out!
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#25 |
Hittin E-Z Street on Mud Tires
![]() Join Date: Nov 2004
Location: Greenville, SC
Posts: 23,090
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Re: RANT and a plea to vendors
The kit I ordered came with instructions for the core support, but not the cab supports. AND it only came with enough washers for the top of the "hockey pucks" and my washers were actually rotted out, so I'm assuming the "hockey pucks" didn't need the lower washers because they had a ring that fit down inside the mount bolt hole. It did kinda suck not having them. I could have gone by my original mounts, but I didn't have all of the parts to make it the same, and without instructions, how are you supposed to install a "non-stock" set of parts made for your stock truck?
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Jesse James 1967 C10 SWB Stepside: 350/700R4/3.73 1965 Ford Mustang: 289/T5-5spd/3.25 Trac-Loc 1968 Pontiac Firebird: Project Fire Chicken! 2015 Silverado Double Cab 5.3L Z71 2001 Jeep Wrangler Sport 4.0L 5spd 2020 Chevrolet Equinox Premium 2.0L Turbo 2011 Mustang V6 ~ Wife's ride ![]() American Born, Country by the Grace of God ![]() 1967 CST Shop Truck Rebuild! My 1967 C-10 Build Thread My Vintage Air A/C Install Project "On a Dime" Trying my hand at Home Renovation! 1965 Mustang Modifications! Last edited by 67ChevyRedneck; 03-30-2006 at 12:01 PM. |
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