Old Air Products A/C problems with install.

[ddsmith]

Hi All,
Just thought I would provide some prompt feedback as I move though the installation of aftermarket A/C system. So far I'm only a little upset but it isn't getting any better. The package arrived and when I opened it, there was no inventory list included. No way to make sure everything is there before starting the installation. I modified the control for the ventilation as their instructions showed and they said to place the new decal on the control to show how the lever functions had changed. There was no decal. I figured I can live with that because I'll know what the lever does. I moved a little further into the install and found out that a bracket used to mount the blower to the firewall plate is missing. So I figure I'll do the outside install. I put the condenser on the truck and loosely installed the drier. I got the aluminum A/C lines for a little fitup only to realize that one of the lines was bent incorrectly. So now the frustration level is building and I hear there customer support stinks. GMC Paul, I hope you read this. I know that none of this is your fault, but keep it in mind because if they are supplying poor quality products to your customers and not supporting them properly you may need to shift suppliers.

Don