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08-29-2006, 11:44 AM
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#1 |
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Java Mechanic
Join Date: Jun 2005
Location: Martinsburg, WV
Posts: 6,763
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Zen Loans
I found this company to be staffed with poorly trained and unprofessional people.
I fond them to have no clear insight into the mortgage product market, to be incapable of returning phone calls in a timely fashion and was startled to discover that they do not understand how credit scoring works. The office manager of the Inwood branch thinks that the reporting agencies (Experian, Equifax and Transunion) generate the fico scores. :P I haven't dealt with such a bunch of numb-nuts since I tried to resolve a charge dispute with Providian. http://www.zenloans.com/
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Keith 11 Lincoln MKT -- Momma's wagon  13 G37xS -- middle age crazy car 68 C20 Fleetside -- RIP Decorating the whole town up at a cost of $27 .... |
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08-29-2006, 03:28 PM
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#2 |
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Sleep-Deprived
Join Date: Sep 2002
Location: Tulsa, Oklahoma
Posts: 445
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Re: Zen Loans
Are they online only, or can you walk into an office? Be careful with online mortgage companies, look up "Ocwen" in google for the stuff they were trying to get away with! I'd stick with a mortgage company that you can go into an office and speak with a professional for as long as is needed.
Oh, I see they've got a local branch...
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1971 K/10 Long Fleetside 350/350 - 6" Lift 1969 C/10 SWB 292 - Sold It Last edited by 69_hafton; 08-29-2006 at 03:31 PM. |
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