Sorry but a rant/story about a Chinese door handle

[Truck Hippy]

Sorry for the rant but I hope I can warn others. A while back, I had to replace the inside door handle on my 95' k2500 because the lever broke. I went by Advance auto parts and looked in the Help isle. They had one and it was made by Dorman. I thought ok, that's a good brand name and its only $14.88 but its made in China. I head back to my shack with the new Dorman door handle in the sack and swap it out. Fast forward 51 days later. I'm backing into a parking space at skool and I open the door to see if I'm centered. The brand new F'n Dorman door handle breaks off in my hand. Its only 51 days old. How could this be?? I get pretty upset at myself because I didn't try to get a US made piece or a GM handle. After skool, I head over to Dale Earnhardt Chevrolet and picked up a GM piece and installed it. I find the Dorman package and the receipt and I start out the door to Advance to return the piece of #%@* Dorman handle when I see "30 day replacement if defective." All I can do is grab a beer and cuss.

[old Rusty C10]

id go buy another doorman handle and return the broken one next week for the refund and then the second one for credit or something just cause thats a bunch of garbage right there the thing lasts 51 days..

[72BlckButy]

and the bad thing is, it's only going to get worse. The more products they make over there (auto parts, toys, ....), the more trouble and money we are going to spend over here.

[special-K]

I learned my lesson with "Snap Off" tools from overseas.

[ratrod67]

I broke 5 of those door handles on my old 98 GMC. Even the GM ones are crap.

[shifty]

Originally Posted by old Rusty C10

id go buy another doorman handle and return the broken one next week for the refund and then the second one for credit or something just cause thats a bunch of garbage right there the thing lasts 51 days..

Find two other local stores. Go buy a handle at another store. Return the broken one to one of the other two stores, then return to unbroken one to the third.

[N2TRUX]

I have replaced a few with GM handles and never had to do it again.

Shifty- Good idea in theory, but I would spend 5.00 in gas to do it. I make a LOT more than 10.00 an hour so my time wouldn't be justified.

[Hoods69BadBowTie]

Damn what a cheap made pos, that 30 day return policy is a load of bs though. Hope u have better luck with ur next door handle.

[Restrorob]

Originally Posted by special-K

I learned my lesson with "Snap Off" tools from overseas.

OH, I did too. I paid 70 bux for a pistol grip grease gun, Freakin thing NEVER worked right (kept loosing prime). Every week I'd complain to the driver, He took it and brought it back the next week and said he couldn't find anything wrong with it then stopped coming in.

Last Friday when it stopped again I took 70 bux worth of frustration out on it with a 6 lb. sledge hammer.

[truckdude239]

just take it back to advance and rasie heck i use to work there they have a 100 percent costumers sat policy

[Tynee]

In my experience with the chain autoparts stores, you don't really even need to create a scene. The manager realizes the money isn't coming out of his pocket, and that he can get the money back for the store from the vendor that's selling him cheap crap.

I'd just go back and say, "Look, I can read the 30 day thing on this receipt, but 51 days doesn't seem like its worth it, is there anything you can do?" I'd say 90% of the time, using the polite and honest approach gets me the results I'm looking for. At the very least I'd say they'll give you store credit, and then you've got the money for your next oil and filter purchase, or whatever.

[shifty]

Originally Posted by N2TRUX

Shifty- Good idea in theory, but I would spend 5.00 in gas to do it. I make a LOT more than 10.00 an hour so my time wouldn't be justified.

I have three stores within 5 miles of my house, so it would only take me 20 minutes

[larry may]

Brake shoes are next, radio antennas that have electric are junk . Its all junk 60% of the time.

[LIVE RUST]

Everthings junk! For $80.00, I bought a Black&Decker electric leaf blower (USA, China,who the hell knows) and I used it to dry my motorcycle after washing it. Takes about 5 minutes to dry it, wash my bike about 10 times a summer, it lasted 2 summers before it smoked. So in reality, it lasted about two hours! Now you got me going. Same thing with Weedwackers. Seems like I'm buying one of those every 3 years. How the hell long does a Weedwacker run each summer? An hour? Its all junk! JUNK JUNK JUNK!

[Putter]

Originally Posted by shifty

Find two other local stores. Go buy a handle at another store. Return the broken one to one of the other two stores, then return to unbroken one to the third.

EXACTLY WHAT I WOULD DO...almost.....I would buy a new one from the SAME STORE as the broken one....then return the broken one 12 days later....keep the unbroken one as a spare....

[Truck Hippy]

Thanks for all the input. I took it back today and got my money back with no problem. I went in the store ready to raise hell but I didn't have to say more than "its broke."