Have you been screwed by BROTHERSTRUCKS.COM

[Dave Reed]

As a business owner I have to chime in on this one. You would not have incurred any overdraft charges if it was not for Brothers erroneous double dip. In my business we have made that mistake and as long as the customer provides proof that we caused his account to be overdrawn we will pay those fees to the customer. That is simply the right thing to do. It was not your fault having the account down to $150 if they didn't double dip and it is in no way the bank's responsibilty to make right either. They will not give you any money for time and suffering though, just return you back to normal.

[6erWebb]

Originally Posted by discreet007

As a business owner I have to chime in on this one. You would not have incurred any overdraft charges if it was not for Brothers erroneous double dip. In my business we have made that mistake and as long as the customer provides proof that we caused his account to be overdrawn we will pay those fees to the customer. That is simply the right thing to do. It was not your fault having the account down to $150 if they didn't double dip and it is in no way the bank's responsibilty to make right either. They will not give you any money for time and suffering though, just return you back to normal.

Thankyou, if everyone reads carefully this was in absolutly no way my fault. I would have had about 80 somthing dollars in there now had brothers not charged me twice.

[Truck Dr.]

Originally Posted by discreet007

As a business owner I have to chime in on this one. You would not have incurred any overdraft charges if it was not for Brothers erroneous double dip. In my business we have made that mistake and as long as the customer provides proof that we caused his account to be overdrawn we will pay those fees to the customer. That is simply the right thing to do. It was not your fault having the account down to $150 if they didn't double dip and it is in no way the bank's responsibility to make right either. They will not give you any money for time and suffering though, just return you back to normal.

That's the right thing to do, although not many doin it.

I have suffered with this problem when I was a young adult also, as what I see the merchant is wrong and need to pay up for charges incurred from their mistake.


Wish the OP luck , don't give up, also if you return the parts you'll pay shipping back probably, keep the parts if they are what you ordered, put em on your truck and mark the vendor off if they don't fix the problem.

Dave

[68 short step]

Originally Posted by discreet007

As a business owner I have to chime in on this one. You would not have incurred any overdraft charges if it was not for Brothers erroneous double dip. In my business we have made that mistake and as long as the customer provides proof that we caused his account to be overdrawn we will pay those fees to the customer. That is simply the right thing to do. It was not your fault having the account down to $150 if they didn't double dip and it is in no way the bank's responsibilty to make right either. They will not give you any money for time and suffering though, just return you back to normal.

i wish more business owners were like you, i totally agree it is brothers responsibilty to take care of any over-draft fees IMO....what i read from the OP was he felt worrried and overwhelmed by not haveing an extra 152$(because brothers overcharged him) in his account, and what im saying is if that is how he feels, then he needs to get his $$ in check..... im not a financial expert, but i do know that haveing a few $$ to fall back on 'just in case' takes a big burden off you...and the inpression i got was he was irritated at his $, and brothers....but if i miss read/understood what he is saying, then disreguard all my posts

[diggertodd]

By no means am I saying this is Brothers situation but as a business owner, here was mine... my charge card company accidentally did the double charge deal with about 150 charges one month. About the time the calls started coming in, I started freaking out on the charge card company as hard as the people were flipping on me....

I didn't think it was unreasonable to expect the charge card co. to send a notice to all of the customers of THEIR mistake and spell out it wasn't ours... no can do they said... plus it took them almost 30 days to refund to all customers.

Can you imagine how many people said "yeah, right" when we tried to tell all of the customers it was the card company mistake, not ours?

fun times