Cpp doesn't follow through?

[CPPJEFF]

Originally Posted by Hottrucks

so what you are saying is the rest of the people you sold to and are on back order arn't/wern't notified that they aren't going to get there stuff till who knows when....

THATS THE PART THAT SUCKS!!! some guys can wait a few others need it to get there truck on the road today.......

and its not just you....this is getting to be common BS!!!!!!!

Bro im not arging what you are saying at all but we are all trying down here. If you think you can do a better job come fill out an application and i will put in a good word for you! There is sooo much going on down here its crazy. Im not feeding "any BS as usual" just being honest that all. I am not saying the rest of the people suffer, what i am saying is i will gladly help EVERYONE on this site in any way i can but its very difficult to handle the workload thats all i was eluding to. Also if you have a valid e-mail you will get a ship confirmation the day you order explaining backorders and this is something we put into effect about 2 months ago. We also just added some software down here to help things run smoother, again we are all trying, nobody is in the back playing poker!

[Hottrucks]

Originally Posted by CPPJEFF

. Also if you have a valid e-mail you will get a ship confirmation the day you order explaining backorders and this is something we put into effect about 2 months ago. We also just added some software down here to help things run smoother, again we are all trying, nobody is in the back playing poker!

I agree Jeff it may not be your fault but getting an Email AFTER I/we order telling us its on back order??? ITS TOO LATE...I would think the second you hit the button to order a part for someone you should be able to tell wether you have one available to sell.....

I'll stand behind you I just wish that companies would stand behind the "good" reps the have ....Maybe its a Jeff thing because even Jeph @ Scotts seems to go the extra mile but Justin does stand behind him...

Jeff

[CPPJEFF]

Originally Posted by Hottrucks

I agree Jeff it may not be your fault but getting an Email AFTER I/we order telling us its on back order??? ITS TOO LATE...I would think the second you hit the button to order a part for someone you should be able to tell wether you have one available to sell.....

I'll stand behind you I just wish that companies would stand behind the "good" reps the have ....Maybe its a Jeff thing because even Jeph @ Scotts seems to go the extra mile but Justin does stand behind him...

Jeff

No sweat bro. Like i say i totally agree about the backorder notices. The new system is alot more helpful so hopefully this is with backorders being a mystery will be a thing of the past.