GMC Pauls

[GMCPaul]

Hi, T**
Since you posted here before emailing us I figured I'd reply here first before replying to the email you sent us after posting this.
Yes it was definitely a mistake, we will get the bumper exchanged immediately for a new bumper. We did not re-package a returned bumper as we have all of our bumpers that are returned for warranty exchanged directly through our suppliers warehouse and the call tag on it is from their warehouse. So our supplier must have mistakenly shipped us a bumper that was returned for warranty in a stocking order for here, normally we catch this right off the bat due to the call tag found on the box. We will immediately get another new bumper shipping to you. I'll let you know if the manufacturer wants the bad bumper back in case they do please hold onto the box it arrived in and place it back in the box and once we know if they wish to enter a call tag for it I'll let you know, if they do not want to you will have the option to dispose of it. I'm extremely sorry for this inconvenience our shipping department normally catches this type of error as they are supposed to open all sheetmetal and bumpers before shipping to inspect them and they obviously did not in this case and we will get it rectified immediately.
Paul @ GMCPauls
Online Catalog- http://www.gmcpauls.com
GMCPauls Truck Parts
505 Adams Drive
Rockville, IN 47872
Fax: 773-442-0103