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#1 |
Registered User
Join Date: Jan 2010
Location: HAMPSTEAD,MD
Posts: 94
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A good job by cpp and brothers
I recently called cpp for a tilt column for my 67. Talked to jeff and he told me they were out, with no backorder date, and i should try brothers, which i did. They shipped one out with the intermediate shaft required. After waiting the usual shipping time for an item to travel coast to coast i called brothers to see what the problem was. I talked to jamie, who told me it was definitely shipped and he would look into it. He got right back to me and said ups has lost it, and doesnt have a clue where it is. He immediately shipped me another column, but the last intermediate shaft they had was in the box that was lost. He immediately credited the amount for the shaft back to my card. I then called jeff, told him my problem, and he said they had the shaft in stock and sold me one at 10% off. It's sure nice dealing with knowledgable people like this who know the trucks and how to respond to problems. I also got a call from ups with an apology for losing the shipment.
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#2 |
Future TOTM Winner
Join Date: Aug 2006
Location: Bulverde, TX
Posts: 2,692
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Re: A good job by cpp and brothers
Glad it worked out good for you. Some UPS employee must have a project they are working on!
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__________________
72 Chevy CST K5 HIGHLANDER BLAZER Getting a 6.0,NV4500,NP205,14BFF (Currently laying all over the place in little pieces) 72 Chevy swb step-side "LS" 6.0 Here's a build thread of sorts 2002 HD2500 Crew Cab, 8.1L Allison 4x4 Daily Driver Check it out www.lsdyno.com |
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#3 |
Registered User
Join Date: Nov 2010
Location: Chandler, Arizona
Posts: 295
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Re: A good job by cpp and brothers
that or the just wanted it off the truck. Ups was notorious for just dropping packages of at a similar address if they could not find the right one in time. I used to get a package a week at my old house that belonged to someone else. I go fedex if I have to ship
__________________
My build thread for Project TiC TaC/Jazzmin Oh Yeahhh Cheap work is never good and good work is never cheap. Lesson = learn to do it all the right way on your own. ![]() SqueegeeMan |
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#4 | |
Registered User
Join Date: Oct 2010
Location: Largo Florida
Posts: 632
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Re: A good job by cpp and brothers
Quote:
__________________
Lifes journey is not to arrive at the gate well preserved, it is to slide in sideways all used up and wore out yelling.....God what'a ride! Where patience fails, force prevails Stapp's Ironical Paradox "The universal aptitude for ineptitude makes any human accomplishment an incredible miracle." |
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