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02-22-2011, 08:17 PM | #1 |
C10 addict
Join Date: Apr 2006
Location: Arizona
Posts: 2,432
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Issues with purchase from Mikels
I'm having an issue with a purchase I made from Scott, board name Mikels, and wanted to bring it to light to get opinions from others and give the seller a chance to make things right. I purchased an ECE 5" rear drop kit from Scott that was posted as "all new in boxes". Here is the post:
http://67-72chevytrucks.com/vboard/s...d.php?t=445654 I paid Scott for the items via Paypal and received them this past weekend. When I opened the boxes (not ECE boxes) it was clear that all the parts were used. The parts were dirty/greasy, the springs have rust on them, and everything shows signs of being installed. At that point I contacted Scott through PM and explained my disappointment. He told me I could ship the parts back at my expense and he would refund me the purchase price, minus shipping. So I would be out $80 in shipping costs ($40 each way) because he wasn't honest about the parts being used. Realizing they were used I started searching through Scott's old posts to see if he bought them from another member and I came across this thread: http://67-72chevytrucks.com/vboard/s...d.php?t=398273 Based on this thread, the previous owner didn't even know if they were 5" drop springs so I called ECE and based on the measurements Mark gave me they are not ECE 5" drop springs, they are likely 4" drop springs. I contacted Scott again through PM and told him that the springs were not 5" drop springs. I asked politely that he do one of two things, issue me a full refund and he could resell the kit and I would ship it to the new owner at their expense, or issue me a $50 partial refund so I can sell these springs as used 4" drop springs and buy the 5" drop springs from ECE that were suppose to be in the kit. Scott has not responded to my latest request. If he does not respond I will file a claim with Paypal, but I thought I'd give him a chance to make things right before going down that path.
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Jared 67 C10 CST Short Fleet Big Window 65 C10 Custom Short Fleet Big Window 67 Camaro RS Last edited by mahanian; 02-22-2011 at 08:20 PM. Reason: fixed links |
02-22-2011, 11:15 PM | #2 |
VA72C10
Join Date: Mar 2008
Location: Midlothian, VA
Posts: 25,267
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Re: Issues with purchase from Mikels
just wanted you to know the staff is aware of this situation and will follow up to see how this is handled.
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Looking for a 67-72 swb or blazer project in or around VA. |
02-23-2011, 11:25 AM | #3 |
C10 addict
Join Date: Apr 2006
Location: Arizona
Posts: 2,432
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Re: Issues with purchase from Mikels
The seller contacted me and told me again I could ship them back and he would refund me what I paid minus shipping and now minus the paypal fees, so I would be out $80 for round trip shipping plus $10 for his paypal fees now and have no parts. That is not an acceptable solution at all. I think it would be more than fair if he would agree to issue a $50 refund and I keep the used parts and deal with getting the correct springs.
Last edited by mahanian; 02-23-2011 at 11:25 AM. |
02-23-2011, 12:22 PM | #4 | |
Still Learning
Join Date: Jul 2009
Location: Central Oklahoma
Posts: 10,108
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Re: Issues with purchase from Mikels
Quote:
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02-23-2011, 12:39 PM | #5 |
Catchy title goes here..
Join Date: Mar 2002
Location: Rockwell, NC
Posts: 39,767
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Re: Issues with purchase from Mikels
The seller has contacted me via PM as well. I asked him to post here. I would like to see you two resolve this issue.
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02-23-2011, 12:42 PM | #6 |
C10 addict
Join Date: Apr 2006
Location: Arizona
Posts: 2,432
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Re: Issues with purchase from Mikels
I would like to resolve this as well, I sent him the link to this thread yesterday with the hopes that he would respond
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02-25-2011, 08:41 AM | #7 |
Catchy title goes here..
Join Date: Mar 2002
Location: Rockwell, NC
Posts: 39,767
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Re: Issues with purchase from Mikels
Having one side of a story, it is hard to state that someone is dishonest or not.. it appears that way, but I would prefer to leave the comments out for a bit. I do however, wish Mikels would go ahead and reply here. Then we can deal with everything accordingly.
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02-25-2011, 10:33 AM | #8 |
C10 addict
Join Date: Apr 2006
Location: Arizona
Posts: 2,432
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Re: Issues with purchase from Mikels
Mikels has not contacted me or replied to this thread so I've filed a claim with Paypal. I requested a partial refund of $50 so I can buy the parts that will make the kit complete, although I still think I overpaid for used parts. Filing a claim with Paypal is a long process, I wish it could have been resolved another way.
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02-25-2011, 10:51 AM | #9 |
Catchy title goes here..
Join Date: Mar 2002
Location: Rockwell, NC
Posts: 39,767
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Re: Issues with purchase from Mikels
His PM to me today, as he refuses to post here for some reason .. was that you have a refund and the parts.
I'm not being an ass.. but I am sick of playing half public half private he said she said with this deal. I do not have time for games and having to stop and pm this n that is taking away from work I need to be doing on the site. He stated to me that he refunded you, you state you filed a claim. I am not calling either of you out on this.. but my Lord someone is telling half truths and needs to step up. |
02-25-2011, 11:56 AM | #10 |
C10 addict
Join Date: Apr 2006
Location: Arizona
Posts: 2,432
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Re: Issues with purchase from Mikels
I am being completely honest about this, he just responded to my Paypal claim and said he would give me a refund of $20 or I can ship back the parts at my expense and he will refund what I paid minus the shipping, so I'd be out $80 for his dishonesty. That is not an acceptable resolution so I've escalated the claim to Paypal review
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02-25-2011, 12:46 PM | #11 |
Catchy title goes here..
Join Date: Mar 2002
Location: Rockwell, NC
Posts: 39,767
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Re: Issues with purchase from Mikels
No it is not. I am going to give him 24 hours to respond to this post, or we will have to take it further.
Thank you for your updating. |
02-26-2011, 05:14 PM | #12 |
Catchy title goes here..
Join Date: Mar 2002
Location: Rockwell, NC
Posts: 39,767
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Re: Issues with purchase from Mikels
24 hours has come and gone.. I will check back on this, this evening.. Mahanian, any updates?
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02-26-2011, 05:28 PM | #13 |
C10 addict
Join Date: Apr 2006
Location: Arizona
Posts: 2,432
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Re: Issues with purchase from Mikels
The board member that Mikels bought the parts from sent me a PM and confirmed that that he doesn't know what drop the springs are. Mikels PM'd me and said he would refund me $50 but he can't figure out how to refund it through Paypal. I told him to just send me the $50 as a new transaction and I'll eat the paypal fees. I'll update if I receive the refund.
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02-26-2011, 05:32 PM | #14 |
Catchy title goes here..
Join Date: Mar 2002
Location: Rockwell, NC
Posts: 39,767
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Re: Issues with purchase from Mikels
if their is an open claim, he can not refund it until its resolved by paypal as far as I am aware. Thats why he likely can not figure it out.
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02-26-2011, 05:35 PM | #15 |
C10 addict
Join Date: Apr 2006
Location: Arizona
Posts: 2,432
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Re: Issues with purchase from Mikels
That makes sense, if I close the claim I can't reopen it so I'd rather lose the paypal fees and ensure that I get the money rather than close it and Mikels change his mind about the refund.
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02-26-2011, 10:36 PM | #16 |
Catchy title goes here..
Join Date: Mar 2002
Location: Rockwell, NC
Posts: 39,767
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Re: Issues with purchase from Mikels
Mikels was given 24 hours to respond to this post, or be suspended. He chose not to respond, and has a temporary account suspension, pending paypal review. Please keep us updated
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02-27-2011, 12:04 PM | #17 |
C10 addict
Join Date: Apr 2006
Location: Arizona
Posts: 2,432
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Re: Issues with purchase from Mikels
Mikels has sent me excuse after excuse why he can't send me the $50. I even sent him a $50 money request and he ignored it. I guess we'll just have to let Paypal claims decided.
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02-27-2011, 12:56 PM | #18 |
Catchy title goes here..
Join Date: Mar 2002
Location: Rockwell, NC
Posts: 39,767
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Re: Issues with purchase from Mikels
I am sorry.. I hate removing folks mid deal, due to the ignore factor. I did not have a choice at this point. Let us know how it turns out, so we can follow up
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03-01-2011, 01:23 PM | #19 |
C10 addict
Join Date: Apr 2006
Location: Arizona
Posts: 2,432
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Re: Issues with purchase from Mikels
I never received a refund and I don't have any way to contact him anymore so I'm hoping Paypal sides with me.
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03-17-2011, 12:25 PM | #20 |
C10 addict
Join Date: Apr 2006
Location: Arizona
Posts: 2,432
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Re: Issues with purchase from Mikels
Mikels has refused to cooperate so I have filed internet fraud charges against him.
Paypal ruled in my favor but I would lose more in shipping costs than to buy the parts from ECE. |
03-17-2011, 12:37 PM | #21 |
Second Chance Program
Join Date: Jun 2006
Location: Portland, OR
Posts: 2,642
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Re: Issues with purchase from Mikels
He appears to be online right now.
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03-17-2011, 06:03 PM | #22 |
Catchy title goes here..
Join Date: Mar 2002
Location: Rockwell, NC
Posts: 39,767
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Re: Issues with purchase from Mikels
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04-18-2011, 03:49 PM | #23 |
Catchy title goes here..
Join Date: Mar 2002
Location: Rockwell, NC
Posts: 39,767
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Re: Issues with purchase from Mikels
updates?
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04-18-2011, 05:24 PM | #24 |
C10 addict
Join Date: Apr 2006
Location: Arizona
Posts: 2,432
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Re: Issues with purchase from Mikels
I shipped him back the non-ECE parts like I thought he and I agreed and he appealed the Paypal decision so now I don't have the parts or money, and I'm out shipping both ways.
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