Very upset with LMC right now!!! - The 1947 - Present Chevrolet & GMC Truck Message Board Network

Super73 · 05-15-2012, 11:36 AM

Called them last Thu/10 at 7am California time to order a windshield gasket. This is the last thing I need right now to go racing on Sat/Sun. I was told it was in stock and with a ground shipment it should be here by Wed/16 or Thu/17. Got a tracking number via e-mail this morning. It didn't ship until last night from Lenexa KS, on it's way to San Pablo CA.

It doesn't seem like LMC is willing to help me out on this at all. The girl I spoke to was going to have a supervisor listen in on the original call, perfect, they will here what is said. Supervisor is supposed to call me back, but no promise on when. But that isn't going to do me any good as according to the girl I talked to they still won't ship me one at their expense overnight or even 2-day. She says if I am not happy with the time I get the gasket or don't need it anymore, then to refuse the shipment.

I do sales as well. If I make a comitment to a customer and don't hit it, we pay the red/blue shipment to get it to them. That is just plain good customer service. LMC is not giving that.

So very mad right now!!!

UPS info is not totaly up to date so I don't have a real ETA.

Marv D · 05-15-2012, 03:56 PM

Sorry to hear that.. I've had real hit and miss service and quality froim LMC recently. Some of the stuff is GREAT,, and than some will be total junk. (like a $300 ABS headliner that was 1/2" too short to fit in both directions, and the foam backing let go in less than 2 years)

Local glass company couldn't find the rubber?

**PGSigns** · 05-15-2012, 10:09 PM

With the amount of west coast vendors you should be able to get one and send the lmc stuff back.
Jimmy

nxtruck · 05-15-2012, 11:55 PM

Ever deal with the Truck Shop in Ca.? I'm getting ready to place a pretty good sized order with one of these places and haven't quite made up my mind who to buy from. I've ordered from Chevy Duty in the past and had good luck with them, but they don't have everything I'm needing this time around. I've got catalogs from the Truck Shop and LMC and was planning on using one of them.
Sorry to hear of your bad luck w/LMC. Hopefully everything works out well for you.

71swb4x4 · 05-16-2012, 12:03 AM

Buy one from a Cali vendor and refuse the shipment on the LMC one.

**leddzepp** · 05-16-2012, 12:38 PM

Quote:

Originally Posted by nxtruck

Ever deal with the Truck Shop in Ca.? I'm getting ready to place a pretty good sized order with one of these places and haven't quite made up my mind who to buy from. I've ordered from Chevy Duty in the past and had good luck with them, but they don't have everything I'm needing this time around. I've got catalogs from the Truck Shop and LMC and was planning on using one of them.
Sorry to hear of your bad luck w/LMC. Hopefully everything works out well for you.

I buy almost everything I need from the Truck Shop. They have always had EVERY part I need in stock. I cannot speak for their mail order service though, I am local to them and buy at the counter.

**bigsnookmaster** · 05-16-2012, 12:40 PM

LMC, IMO is total junk! All foreign garbage!

butch86 · 05-16-2012, 01:06 PM

i have ordered 3 parts from lmc 2 have went back. i dont see me ever ordering anything from them again.

nxtruck · 05-17-2012, 10:48 AM

Quote:

Originally Posted by leddzepp

I buy almost everything I need from the Truck Shop. They have always had EVERY part I need in stock. I cannot speak for their mail order service though, I am local to them and buy at the counter.

Thanks for the heads-up on them. Sounds like I'll be ordering from them rather than LMC.
Thanks again!

Sick5 · 06-05-2012, 12:05 AM

TRUCK SHOP!!!!!!!! is the way to go

markeb01 · 06-23-2012, 10:24 PM

For what it's worth, I was recently searching for a supplier that specifically sold the Precision Brand windshield gasket with the extra slot for the stainless trim. I ended up buying it from American Classic Truck Parts. I spoke with customer service and they stated they sold 6 different brands. If I wanted a specific brand just make a note in the order and that’s what they would send.

I entered the note in the information field, and they sent me exactly what I wanted. They were also cheaper than many of the other suppliers. If I were to do it again I would call their customer service dept before placing the order, because they will go the extra mile. In fact my first question was placed at 11 pm and I received the response before midnight!

http://www.americanclassic.com/asp/d...to&exyear=1963

90\87Formula · 06-28-2012, 06:11 PM

the only thing LMC is good for; is their catalogs; as a reference.

05-15-2012, 11:36 AM	#1
Super73 Registered User Join Date: Nov 2007 Location: Bay Area, Ca Posts: 2,841	Very upset with LMC right now!!! Called them last Thu/10 at 7am California time to order a windshield gasket. This is the last thing I need right now to go racing on Sat/Sun. I was told it was in stock and with a ground shipment it should be here by Wed/16 or Thu/17. Got a tracking number via e-mail this morning. It didn't ship until last night from Lenexa KS, on it's way to San Pablo CA. It doesn't seem like LMC is willing to help me out on this at all. The girl I spoke to was going to have a supervisor listen in on the original call, perfect, they will here what is said. Supervisor is supposed to call me back, but no promise on when. But that isn't going to do me any good as according to the girl I talked to they still won't ship me one at their expense overnight or even 2-day. She says if I am not happy with the time I get the gasket or don't need it anymore, then to refuse the shipment. I do sales as well. If I make a comitment to a customer and don't hit it, we pay the red/blue shipment to get it to them. That is just plain good customer service. LMC is not giving that. So very mad right now!!! UPS info is not totaly up to date so I don't have a real ETA. __________________ ------Motor---------------Bottle 60'---1.53---------------1.41 1/8---6.58 @ 105.92----5.87 @ 118.41 1/4---10.38 @ 126.97----9.24 @ 142.49

05-15-2012, 03:56 PM	#2
Marv D Registered Truck Offender Join Date: May 2008 Location: hells training ground (aka Ariz) Posts: 3,118	Re: Very upset with LMC right now!!! Sorry to hear that.. I've had real hit and miss service and quality froim LMC recently. Some of the stuff is GREAT,, and than some will be total junk. (like a $300 ABS headliner that was 1/2" too short to fit in both directions, and the foam backing let go in less than 2 years) Local glass company couldn't find the rubber? __________________ Still playin with trucks, even at my age! When you're dead, it's only a problem for the people around you, because you don't know you're dead. .....It's kinda the same when your STUPID. I just did my taxes and reviewed my SS statement. Thanks to the current administration it looks like I will only have to work till noon on the day of my funeral.

05-15-2012, 10:09 PM	#3
PGSigns Senior Member Join Date: Jan 2011 Location: Hayes Va Posts: 4,569	Re: Very upset with LMC right now!!! With the amount of west coast vendors you should be able to get one and send the lmc stuff back. Jimmy __________________ 60 to 66 Chevy and GMC window decals http://67-72chevytrucks.com/vboard/s...d.php?t=661131 Good friends, good food and a hotrod what else do you need? 1966 BBW long fleet Daily driver 1965 BBW short fleet Sold and going to a good home 1965 Suburban 2003 3500 Duramax 2005 Ultra Classic

05-15-2012, 11:55 PM	#4
nxtruck Registered User Join Date: Jun 2006 Location: Jackson, Mo. Posts: 607	Re: Very upset with LMC right now!!! Ever deal with the Truck Shop in Ca.? I'm getting ready to place a pretty good sized order with one of these places and haven't quite made up my mind who to buy from. I've ordered from Chevy Duty in the past and had good luck with them, but they don't have everything I'm needing this time around. I've got catalogs from the Truck Shop and LMC and was planning on using one of them. Sorry to hear of your bad luck w/LMC. Hopefully everything works out well for you. __________________ Chris 1966 Chevy C10 LWB, 434 sbc, TH350, 12-bolt, factory suspension, pump gas 7.02 @ 95.8, 1.45 60' 1965 Chevy C10 LWB, 355 sbc, TH350, daily driver

05-16-2012, 12:03 AM	#5
71swb4x4 Senior Member Join Date: Nov 2003 Location: Brookings, SD Posts: 10,497	Re: Very upset with LMC right now!!! Buy one from a Cali vendor and refuse the shipment on the LMC one. __________________ Some people are like slinkies, they aren't good for anything, but you can't help but smile when you see one tumble down the stairs.

05-16-2012, 12:40 PM	#7
bigsnookmaster Senior Member Join Date: Jan 2008 Location: St.Petersburg,Fl Posts: 1,269	Re: Very upset with LMC right now!!! LMC, IMO is total junk! All foreign garbage! __________________ greg http://community.webshots.com/user/68406Stepside

05-16-2012, 01:06 PM	#8
butch86 Registered User Join Date: Mar 2012 Location: harrisville, ms Posts: 377	Re: Very upset with LMC right now!!! i have ordered 3 parts from lmc 2 have went back. i dont see me ever ordering anything from them again. __________________ most people sleep peacfully at night because, rough men stand ready to do violenceon there behalf.

06-05-2012, 12:05 AM	#10
Sick5 C10 CLUB Y QUE! Join Date: Mar 2010 Location: Here Posts: 2,770	Re: Very upset with LMC right now!!! TRUCK SHOP!!!!!!!! is the way to go __________________ C/10 CLUB http://67-72chevytrucks.com/vboard/f...play.php?f=148

06-23-2012, 10:24 PM	#11
markeb01 Senior Enthusiast Join Date: Feb 2007 Location: Spokane Valley, WA Posts: 8,356	Re: Very upset with LMC right now!!! For what it's worth, I was recently searching for a supplier that specifically sold the Precision Brand windshield gasket with the extra slot for the stainless trim. I ended up buying it from American Classic Truck Parts. I spoke with customer service and they stated they sold 6 different brands. If I wanted a specific brand just make a note in the order and that’s what they would send. I entered the note in the information field, and they sent me exactly what I wanted. They were also cheaper than many of the other suppliers. If I were to do it again I would call their customer service dept before placing the order, because they will go the extra mile. In fact my first question was placed at 11 pm and I received the response before midnight! http://www.americanclassic.com/asp/d...to&exyear=1963 __________________ My Build Thread: http://67-72chevytrucks.com/vboard/s...d.php?t=444502

06-28-2012, 06:11 PM	#12
90\87Formula Registered User $90\87Formula's Avatar$ Join Date: Oct 2000 Location: Abilene Texas Posts: 1,756	Re: Very upset with LMC right now!!! the only thing LMC is good for; is their catalogs; as a reference. __________________ Robert Member 1532
$90\87Formula is offline$



Register or Log In To remove these advertisements.

Register or Log In To remove these advertisements.