Is this usual for GMC Paul's?

[Longhorn 70]

When I was a kid I used to mow lawns. One of my mom's friends had a BIG lawn. I told her I'd mow and trim for $10. It took me 4 hours and I felt like I did it TOO cheap. BUT that is the price I quoted. SO I did it for that.

Paul, I have worked retail auto parts and commercial parts as well. Once in a while we'd have a part that we lost on but that is what it was marked and that's what we sold it for. NEXT time we sold it at an increased price.

I have purchased my parts from another LOCAL vendor and from eBay now. I paid much less than your prices that were marked on your site.

The main reasons I went to your site is you support this board and the prices marked are fair.

Thank you for your kind post.

[GMCPaul]

Originally Posted by Longhorn 70

When I was a kid I used to mow lawns. One of my mom's friends had a BIG lawn. I told her I'd mow and trim for $10. It took me 4 hours and I felt like I did it TOO cheap. BUT that is the price I quoted. SO I did it for that.

Paul, I have worked retail auto parts and commercial parts as well. Once in a while we'd have a part that we lost on but that is what it was marked and that's what we sold it for. NEXT time we sold it at an increased price.

I have purchased my parts from another LOCAL vendor and from eBay now. I paid much less than your prices that were marked on your site.

The main reasons I went to your site is you support this board and the prices marked are fair.

Thank you for your kind post.

I'm happy you were able to find the parts you wanted at prices you like the customer being satisfied is what matters and it sounds like you are. One item that may differ on the parts you receive from the others you ended up purchasing them from is all the A/C parts & body bushings you ordered from us were made in the USA. I can get buy every one of these 4 items for less by buying those parts from a different supplier that sells a imported part instead that was manufactured overseas. Some parts I have to buy from overseas origins as they are the only option but when I can get better made in the USA parts I do. Sometimes the quality difference isn't always visual such as the rubber quality on most imported parts being made with large amounts of recycled rubber and then the hoses, seals, etc... break down far faster than expected. I buy taillight lenses & standard sidemarkers from a USA supplier and pay almost twice the price as the imported version and from what I've seen the majority if not all the other retailers are buying the imported version but the U/V protection that's built into the USA made lens keep them shiny and new looking longer when exposed to the sun compared to the imported versions.
Paul @ GMCPauls

[special-K]

Originally Posted by Longhorn 70

When I was a kid I used to mow lawns. One of my mom's friends had a BIG lawn. I told her I'd mow and trim for $10. It took me 4 hours and I felt like I did it TOO cheap. BUT that is the price I quoted. SO I did it for that.

Paul, I have worked retail auto parts and commercial parts as well. Once in a while we'd have a part that we lost on but that is what it was marked and that's what we sold it for. NEXT time we sold it at an increased price.

Apples to oranges when comparing face to face dealings with internet dealings. You're dealing with a program,not a person. I placed an order with Cabelas. In my cart it showed a total that wasn't acknowledging my bonus points. When I called,without me saying a word about it,they ran through the costs and took my bonus points off. I'm not sure if it just didn't show the points applied in my cart or if I had ordered online if the points would not have been redeemed due to a glitch in the system. Either way,there was a glitch that didn't show the points applied.
Also,what changed between the time you quoted your price for mowing that lawn and the time you finished? The lawn didn't get bigger did it? You under bid and that's on you. At your parts store job,someone marked the wrong price. That was a mistake and those cost businesses money. By law you have to charge the marked price. If someone had called on that part and was quoted the wrong price,when they came to the store to buy it they would have been told they were quoted the wrong price and charged the correct price.

Before even reading this I had realized the issue is with flaws in internet shopping. t some point,no matter how automated instant push button it seems,there is a transition point from internet to human. You could be placing an order at the same moment a vendor is at his computer updating his website.So,even if a vendor has the luxury of enough time to be fanatical about keeping their website up to date there can be discrepancies.

[ItsRandy]

I too have been "disappointed" with shipping charges and/or parts quality from different vendors I have purchased parts from and not just GMC Pauls. I have a solution, I just don't purchase parts from them any longer. There are plenty of sources of parts for our trucks, from people who want your business, that don't whine about how tough it is to be in business and provide exceptional customer service.

If you think you haven't been treated fairly, stop buying stuff from them. It's that simple.

[GMCPaul]

[QUOTE=ItsRandy;5995594] There are plenty of sources of parts for our trucks, from people who want your business, that don't whine about how tough it is to be in business and provide exceptional customer service.
QUOTE]

I'm sorry if you felt we were whining. A post was made about my business and I tried to respond to simply explain why things are the way they are and if you took this as whining I'm sorry that was not the intention of my post. I also wasn't trying to harp at anyone or dissing my customers as a couple of other have emailed us stating last night if anyone's taken this post to be that I'm dissing you or harping I also apologize it wasn't my intention, I again was only trying to explain things by posting what we as a business go through as the customers not always aware of everything. So if anyone has been affronted or took umbrage with my post I offer my sincerest apologies to you as it was not my intention to offend anyone.
Paul @ GMCPauls

[WadmalawJoe]

Paul,

I feel you have every right to respond and explain what you have going on. I thank you for doing so. I to have a couple small businesses and know the struggle and know you can't please everyone no matter how hard you try and its obvious you care, as your on here explaining yourself.
There seems to be more drastic price changes everywhere these days, more than normal it seems to me anyway. I blame it on our crappy government right now and also all the changes with companies doing more and more business globally. Especially in your area of business, you have to really sort through to find quality products, sometimes products made in the USA aren't any better than the imported products. There will always be a demand for cheap low quality products as well as a demand for good quality products. Its up to each business owner to decide what they want to be known for.
I will buy from you again for your quality products, but I will probably call it in so the shipping issues can be addressed at the same time.

Joe