PorterBuilt dropmember LSx driveline angle/height

[PBFAB.COM]

Originally Posted by Bucks68

News of the new products is good to hear... err... read! There is no doubt that PB products are well thought out and well built, and these additions to your product line will greatly simplify the installation process for the guy who is building his truck in the garage versus a professional shop.

While I understand what you are saying about "the nature of the beast", and that things are often explained more successfully verbally, I have a customer perspective that I think is important for you to hear... err... read. There are two empirical facts that must be understood; Your time is limited when compared to the number of customers you have, and my time is very precious to me given the number of responsibilities I have. I have been very fortunate in my communications with you, but others have not been so lucky. That is not to say you neglected them, it is to say that when some are in their garage/shop ready to install their PB products and need help to complete the next step you may not be available. This is understandable, there are only 24 hours in your day and you have other responsibilities, no one can dispute this. On the other hand, when I am ready to work on my truck I don't want to have to stop and research an answer that could be easily explained in written, picture, or video form. It creates what we in the production career field call a "single point of failure" in the installation process. This is what sparked a conversation I had while installing an extreme version in another board members truck. We discussed the number of dropmembers that were out there bruising the streets (yes I meant bruising... tearing them up! ) and the fact that there were still "unknowns" associated with the install. We wondered why there weren't instructions or even youtube videos to explain setting the driveline angles and/or building a carrier bearing spacer. There are members on this board that have built possibly dozens of dropmember chassis, so the information must be available. Can't this information be incorporated into existing instructions? Why should you have to mock up each combination when others have already done it, and probably documented it in pictures. I guess the point is that there is now a community of dropmember owners and it is possible they have all the information others may need, it just needs to be shared so that a customer doesn't have to pick your brain every time he gets to a certain step. Maybe the collection and presentation of this information needs to take a place before the development of new products, in an effort to free up some of your time in the future. This is just my perspective, my 2¢, but I hope the message is received as it was intended, to be helpful. I am excited to get my PB gear installed and bruising the roads, and I am excited to see what you have planned for us next!

Short answer.... yes, yes, and yes.

Revised instructions are in the works as well. Along with plans for some you-tube videos etc. I will be killing two birds with one stone as I work through installations and continued product development/additions to the line. We will get there... don't worry.

Although I would classify our business as being successful, there are still a few areas that I would consider to be in need of improvement.... we know what they are, and we are working on getting them where we want them to be.

I take your comments and constructive criticism as it is intended. I am always looking for ways to make things better and more efficient, and I welcome any and all feedback positive and or negative.

Nate

[jtp67-72]

I've got the 1" shorter ls mounts and they work great...Still the ls3 is"taller" in the chassis for this reason....Look at the bellhousing flange on SBC and then lsx....over 2" higher on ls...with the engine mounting bosses being almost same position...therefore ls sits taller when it comes to centerlines ...although the shaft angles are workable....My pet peave with ls is the 5* look ....like its about to fall out of engine bay...Sbc has 3-4* built in carb flange so at least carb/air cleaner look level....just my 2 cents and I'm stayin with ls3..jim

[C10_ustacould]

Originally Posted by Porterbuilt Street Rods

Short answer.... yes, yes, and yes.

Revised instructions are in the works as well. Along with plans for some you-tube videos etc. I will be killing two birds with one stone as I work through installations and continued product development/additions to the line. We will get there... don't worry.

Although I would classify our business as being successful, there are still a few areas that I would consider to be in need of improvement.... we know what they are, and we are working on getting them where we want them to be.

I take your comments and constructive criticism as it is intended. I am always looking for ways to make things better and more efficient, and I welcome any and all feedback positive and or negative.

Nate

This kind of open and honest dialogue is why PB is the beez-kneez! The shear volume of orders is a solid indicator that PB is a successful business, and this discussion is proof it will stay that way, you rock Nate!

[jtp67-72]

^^^^^x2