Rockauto.com - The 1947 - Present Chevrolet & GMC Truck Message Board Network

krazy_texan · 10-10-2011, 04:58 PM

I was just curios if anyone here has dealt with this website. It seems to me that they have an extensive inventory and if you are not in a major hurry to get the parts and can afford to wait a few days for your parts than it definatly beats dealing with the annoying know it alls at the parts stores. So lets hear some input i am thinking of ordering some parts for my lincoln from here. Oh and did i mention they appear to be a little cheaper than most parts stores.

chevyboy55 · 10-10-2011, 06:20 PM

A guy I work with has a repair shop on the side & orders from them all the time. He said he has never had a problem with them & usually buys from them rather than the local parts store.

cableguy0 · 10-10-2011, 08:51 PM

Good prices and dealer parts in a lot of cases.Good service too

BMERDOC · 10-10-2011, 09:28 PM

I have ordered from them with good results. The only caveat is that if you order a short list pay attention to shipping. Not all inventory is in one warehouse and shipping is billed seperately which can keep it from being adventageous.

usmcchevy · 10-10-2011, 09:32 PM

Rockauto has been awesome in my experience. I received some damaged parts from them once, they had new parts at my door the next day

You do need to watch the shipping though, they ship from multiple places sometimes.

krazy_texan · 10-11-2011, 09:04 AM

I did notice the multiple shipping locations but i did notice parts for my lincoln mark viii where signifcantly cheaper than the parts stores. So i guess i know where i am getting my parts from then. Thanks guys

coop34 · 11-10-2011, 02:04 PM

Rockauto has great prices, but beware of the closeout items and shipping charges on your returns. I had a very bad experience with some really old parts that they wouldn't pay return shipping on, and some pretty crappy customer service. This is just one person's experience, but thought I'd share.

Chris4x4Gill2 · 11-10-2011, 02:44 PM

I've ordered from them many times - never had an issue.

I actually placed an order earlier today.

vectorit · 11-10-2011, 02:45 PM

I order parts from them, and have been very happy with doing so.

The website reminds me of Amazon.com for automotive parts, because they source them from all over the place and sell them to you. Parts I have received came from different places, so you get charged different rates on where they come from.

coop34 · 11-10-2011, 03:43 PM

Yes, I've heard lots of great things about them. My experience was probably just an isolated incident.

rpmerf · 11-10-2011, 04:46 PM

I'm almost surprised this site doesn't have some sort of vendor deal setup. Another one of the forums I am on does and rockauto offers a discount to any member of that site.

**LEEVON** · 11-14-2011, 12:24 AM

I've had good luck for a few years with them, if I have the time to wait I order there. One thing that I like is the selection...for example they have maybe two dozen kinds of windshield wipers for my 2008 silverado ranging from $3/each and up. O'Reilly's has a couple of sets, the cheapest being $22/ea...which I NEEDED last week and got to pay $50 for a set of wipers. I'm going to stock up on $3 ones now.

67ChevyRedneck · 11-14-2011, 09:00 AM

I bought a new radiator for my S10 from them, saved me about $40 over getting it from the local places (same exact part numbers) and it arrived only 2 days after I ordered it.

Chris4x4Gill2 · 11-14-2011, 09:27 AM

They offer 5% off pretty much all the time if you can find the discount code. I google "Rockauto.com Discount Code" and have never had a problem finding one that works.

**COBALT** · 11-14-2011, 01:02 PM

Bought a complete front-end rebuild kit from them (that I put together myself) recently for a '99 2wd tahoe and I got everything I ordered w/o any problems.

So far so good, but I haven't done the core return on the steering box yet. That'll define if they've got good service or not.

BarryB · 11-14-2011, 07:48 PM

I've also ordered from them, because of the ease of being able to flip thru their website to find the parts I needed. Especially when its a part I don't know the exact description. Never had any problems so far.

mbgmike · 11-15-2011, 11:56 AM

they actually do not stock a lot of stuff. quite a bit is drop shipped from mfg. or big warehouse distributors. same thing as we do. that is to speed up shipping. I use them at times but we can usually beat them on prices But we don't push the standard parts on the web much. Some parts they do not carry

As far as knowledge? Well a goodparts man is better then buying online.

swissarmychainsaw · 12-30-2014, 03:52 PM

I used to use rock auto for all my parts. For the specials you might be ok, but I have found that after the shipping they charge you, their prices are identical to Amazon prime, and you get them WAY faster.

I have also had poor experience with the Rock Auto customer service.
YMMV. Used to be a fan, not any more.

10-10-2011, 04:58 PM	#1
krazy_texan Registered User Join Date: Oct 2002 Location: West Des Moines, Ia Posts: 3,233	Rockauto.com I was just curios if anyone here has dealt with this website. It seems to me that they have an extensive inventory and if you are not in a major hurry to get the parts and can afford to wait a few days for your parts than it definatly beats dealing with the annoying know it alls at the parts stores. So lets hear some input i am thinking of ordering some parts for my lincoln from here. Oh and did i mention they appear to be a little cheaper than most parts stores. __________________ Krazy Texan My Trucks are made with Wrenches not Chop Sticks 1967 GMC 3/4 ton "Johnny Cash" 1990 v1500 suburban 1967 Ford f100 Swb 4x4 "green bean" GOD BLESS JESUS, JOHN WAYNE, AND THE ALAMO

10-10-2011, 06:20 PM	#2
chevyboy55 Senior Member Join Date: Aug 2004 Location: Kelso,Wa Posts: 3,637	Re: Rockauto.com A guy I work with has a repair shop on the side & orders from them all the time. He said he has never had a problem with them & usually buys from them rather than the local parts store. __________________ Great minds think alike,So do ours

10-10-2011, 08:51 PM	#3
cableguy0 Senior Member Join Date: Apr 2000 Location: Delta,Pa Posts: 14,948	Re: Rockauto.com Good prices and dealer parts in a lot of cases.Good service too __________________ Owner of North Point Car Care in Dundalk Md. We specialize in custom exhaust on both modern and classic vehicles. We are a full service auto shop from classics to modern vehicles. Feel free to contact me with questions. I will give a 10% discount to any board member.

10-10-2011, 09:28 PM	#4
BMERDOC Registered User Join Date: Jun 2011 Location: Richmond,Va Posts: 2,934	Re: Rockauto.com I have ordered from them with good results. The only caveat is that if you order a short list pay attention to shipping. Not all inventory is in one warehouse and shipping is billed seperately which can keep it from being adventageous. __________________ Nick Carter 1967 C10 Short bed Fleetside Project Cheap Thrills! 2WD C10 Modern/Performance Alignments Easiest Alignment Ever!

10-10-2011, 09:32 PM	#5
usmcchevy Has more rust than truck... Join Date: Apr 2005 Location: Ivanhoe, MN Posts: 2,421	Re: Rockauto.com Rockauto has been awesome in my experience. I received some damaged parts from them once, they had new parts at my door the next day You do need to watch the shipping though, they ship from multiple places sometimes. __________________ 1972 Custom/10 SWB, 4.8/4l80e Build thread LSx Swap FAQ index

10-11-2011, 09:04 AM	#6
krazy_texan Registered User Join Date: Oct 2002 Location: West Des Moines, Ia Posts: 3,233	Re: Rockauto.com I did notice the multiple shipping locations but i did notice parts for my lincoln mark viii where signifcantly cheaper than the parts stores. So i guess i know where i am getting my parts from then. Thanks guys __________________ Krazy Texan My Trucks are made with Wrenches not Chop Sticks 1967 GMC 3/4 ton "Johnny Cash" 1990 v1500 suburban 1967 Ford f100 Swb 4x4 "green bean" GOD BLESS JESUS, JOHN WAYNE, AND THE ALAMO

11-10-2011, 02:04 PM	#7
coop34 Registered User Join Date: Sep 2009 Location: Visalia, CA Posts: 247	Re: Rockauto.com Rockauto has great prices, but beware of the closeout items and shipping charges on your returns. I had a very bad experience with some really old parts that they wouldn't pay return shipping on, and some pretty crappy customer service. This is just one person's experience, but thought I'd share.

11-10-2011, 02:44 PM	#8
Chris4x4Gill2 Registered User Join Date: Apr 2006 Location: Alabama Posts: 794	Re: Rockauto.com I've ordered from them many times - never had an issue. I actually placed an order earlier today. __________________ "Lifetime" 72 C10 Project

11-10-2011, 02:45 PM	#9
vectorit What? Join Date: Jun 2007 Location: Southern California Posts: 7,617	Re: Rockauto.com I order parts from them, and have been very happy with doing so. The website reminds me of Amazon.com for automotive parts, because they source them from all over the place and sell them to you. Parts I have received came from different places, so you get charged different rates on where they come from. __________________ Chris 1968 K20 Suburban 1972 K10 LWB PU

11-10-2011, 03:43 PM	#10
coop34 Registered User Join Date: Sep 2009 Location: Visalia, CA Posts: 247	Re: Rockauto.com Yes, I've heard lots of great things about them. My experience was probably just an isolated incident.

11-10-2011, 04:46 PM	#11
rpmerf Registered User Join Date: Feb 2011 Location: Parkville, MD Posts: 1,024	Re: Rockauto.com I'm almost surprised this site doesn't have some sort of vendor deal setup. Another one of the forums I am on does and rockauto offers a discount to any member of that site. __________________ 1970 C20 Custom Camper - 350, TH350 1997 GMC Suburban 1994 Acura Integra GSR 1987 Dodge Daytona Shelby Z

11-14-2011, 12:24 AM	#12
LEEVON Moderator Join Date: Jul 2006 Location: Ozark, MO Posts: 4,888	Re: Rockauto.com I've had good luck for a few years with them, if I have the time to wait I order there. One thing that I like is the selection...for example they have maybe two dozen kinds of windshield wipers for my 2008 silverado ranging from $3/each and up. O'Reilly's has a couple of sets, the cheapest being $22/ea...which I NEEDED last week and got to pay $50 for a set of wipers. I'm going to stock up on $3 ones now. __________________ '20 Silverado Trail Boss ~ '17 Tahoe ~ '79 K15 Sierra Grande ~ '76 Blazer 2wd ~ '71 Cheyenne swb ~ '55 Pontiac Safari ~'50 3100 bagged ~ '80 Wife ~ Late model kids

11-14-2011, 09:00 AM	#13
67ChevyRedneck Hittin E-Z Street on Mud Tires Join Date: Nov 2004 Location: Greenville, SC Posts: 23,090	Re: Rockauto.com I bought a new radiator for my S10 from them, saved me about $40 over getting it from the local places (same exact part numbers) and it arrived only 2 days after I ordered it. __________________ Jesse James 1967 C10 SWB Stepside: 350/700R4/3.73 1965 Ford Mustang: 289/T5-5spd/3.25 Trac-Loc 1968 Pontiac Firebird: Project Fire Chicken! 2015 Silverado Double Cab 5.3L Z71 2001 Jeep Wrangler Sport 4.0L 5spd 2020 Chevrolet Equinox Premium 2.0L Turbo 2011 Mustang V6 ~ Wife's ride American Born, Country by the Grace of God 1967 CST Shop Truck Rebuild! My 1967 C-10 Build Thread My Vintage Air A/C Install Project "On a Dime" Trying my hand at Home Renovation! 1965 Mustang Modifications!

11-14-2011, 09:27 AM	#14
Chris4x4Gill2 Registered User Join Date: Apr 2006 Location: Alabama Posts: 794	Re: Rockauto.com They offer 5% off pretty much all the time if you can find the discount code. I google "Rockauto.com Discount Code" and have never had a problem finding one that works. __________________ "Lifetime" 72 C10 Project

11-14-2011, 01:02 PM	#15
COBALT Senior Member Join Date: Sep 2001 Location: Seattle, WA, USA Posts: 5,817	Re: Rockauto.com Bought a complete front-end rebuild kit from them (that I put together myself) recently for a '99 2wd tahoe and I got everything I ordered w/o any problems. So far so good, but I haven't done the core return on the steering box yet. That'll define if they've got good service or not. __________________ '69 3/4 ton C20 2wd-350ci/TH400 '69 3/4 ton Custom 20 2wd-350ci/4sp Manual '99 2wd 5.7 Chevy Tahoe Seattle, WA.



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11-14-2011, 07:48 PM	#16
BarryB Senior Member Join Date: Jul 2006 Location: Blountville, Tn. Posts: 3,904	Re: Rockauto.com I've also ordered from them, because of the ease of being able to flip thru their website to find the parts I needed. Especially when its a part I don't know the exact description. Never had any problems so far. __________________ We could learn a lot from crayons... Some are sharp; some are pretty;and some are dull. Some have weird names; and all are different colours;but they all have to live in the same box. You may be only one person in the world, But you may also be the world to one person. * Some mistakes are too much fun to only make once. Two rules in life. 1. Never sweat the small stuff! 2. Everything is small stuff!

11-15-2011, 11:56 AM	#17
mbgmike Registered User Join Date: Aug 2005 Location: Pasadena,Tx /Pto Pta DR Posts: 5,415	Re: Rockauto.com they actually do not stock a lot of stuff. quite a bit is drop shipped from mfg. or big warehouse distributors. same thing as we do. that is to speed up shipping. I use them at times but we can usually beat them on prices But we don't push the standard parts on the web much. Some parts they do not carry As far as knowledge? Well a goodparts man is better then buying online.

12-30-2014, 03:52 PM	#18
swissarmychainsaw Registered User Join Date: Jun 2009 Location: san francisco, ca (east bay) Posts: 674	Re: Rockauto.com I used to use rock auto for all my parts. For the specials you might be ok, but I have found that after the shipping they charge you, their prices are identical to Amazon prime, and you get them WAY faster. I have also had poor experience with the Rock Auto customer service. YMMV. Used to be a fan, not any more.

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