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Old 02-12-2004, 06:25 PM   #1
grebus1
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Angry Shop backed into my Burb!

Got a call from the shop where my truck is at for some brake work (Les Schwab). The guy says they've run into a problem--I'm thinking there's something wrong with the suspension or whatever. No, one of their guys backed into the driver's side rear of my beautiful Burb with a 2-ton truck!

It actually doesn't sound too bad, and at least he managed to back into the side where some rust was starting to bubble up. Now maybe I'll use some of the new Suburban patch panels...any vendors out there (Wes, GMCPaul, etc.)?
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Old 02-12-2004, 06:30 PM   #2
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Wow, sorry to hear that, that sucks! But it also sounds like it might be a blessing in disguise! I hope the repaire bill for the body work comes out of there pocket and not yours!!!
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Old 02-12-2004, 06:30 PM   #3
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Unhappy

That sucks!!!! I would complain about it to them and make them do my brakes for free IMO
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Old 02-12-2004, 06:39 PM   #4
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they better do the brakes for free and pay to get the body work done at least if they are a smart shop thats what they will do
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Old 02-12-2004, 06:55 PM   #5
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I would be irate and threaten to go all the way to the top. I hope the fix and fix it right.
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Old 02-12-2004, 06:58 PM   #6
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Don't get too crazy irate, they are working on your BRAKES.....
Raise enough hell to get what you want, but make sure they know it's not personal.
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Old 02-12-2004, 08:23 PM   #7
Chevyguy111786
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You: YOU BETTER FIX THIS!! AND FIX IT RIGHT!!!
Shop: Oh yeah, we'll fix ya up real good
You:
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Old 02-12-2004, 10:43 PM   #8
bow-tie-bandit
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Being it happened at Les Schwab and was their fault I would think that they will make it right. Who knows you will probably get free beef out of the deal. LOL
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Old 02-12-2004, 10:48 PM   #9
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That's why they have insurance too.......

Free Beef..........with Mad Cow out there lurking..........?
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Old 02-12-2004, 11:09 PM   #10
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you americans still concerned about that mad cow? us canadians are losing money every day cause of it
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Old 02-12-2004, 11:40 PM   #11
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quote: pissonNOS

"you americans still concerned about that mad cow? us canadians are losing money every day cause of it"

---------------------------------------------------------------------

Hey, you didn't think we were going to do this recession thing alone did ya.


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Old 02-12-2004, 11:42 PM   #12
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countries in crisis right, I just thinks its a little when the president cant understand why the borders are closed for a single cow when it was the us who first closed there borders to canada
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Old 02-13-2004, 12:04 AM   #13
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Old 02-13-2004, 12:15 AM   #14
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shoot, come to texas...we don't have mad cows here....OUR BEEF IS GOOD!!! got beef?
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Old 02-13-2004, 02:43 AM   #15
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Re: Shop backed into my Burb!

Quote:
Originally posted by grebus1
Got a call from the shop where my truck is at for some brake work (Les Schwab). The guy says they've run into a problem--I'm thinking there's something wrong with the suspension or whatever. No, one of their guys backed into the driver's side rear of my beautiful Burb with a 2-ton truck!

It actually doesn't sound too bad, and at least he managed to back into the side where some rust was starting to bubble up. Now maybe I'll use some of the new Suburban patch panels...any vendors out there (Wes, GMCPaul, etc.)?
being an employee of that fine company, give them a chance to make it right before going postal on them. evreyone makes mistakes and just because they are a business dosent mean they are going to screw you.
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Old 02-13-2004, 02:46 AM   #16
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Everybody needs once chance to make everything better.. After once chance, dont look back on getting your burb restored from this
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Old 02-13-2004, 05:34 AM   #17
Lippyp
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Quote:
Originally posted by pissonNOS
you americans still concerned about that mad cow? us canadians are losing money every day cause of it
Hell, it took the French four years to lift their ban on British Beef after the Mad Cow thing. Our cows are no longer mad, just a little ticked off!
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Old 02-13-2004, 10:39 AM   #18
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Good one Lippyp.
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Old 02-14-2004, 02:51 AM   #19
grebus1
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Well, I got the truck back today. They did a full brake job (including new rotors) on the front and replaced the master cylinder. I spoke with the manager about the obvious painintheassedness of having them back into my truck, customer satisfaction, blah, blah. They knocked off the cost of the labor, which reduced the bill by about 25% (around $130).

Also, their insurance company only requires one estimate, and say they will work with whichever body shop I choose. Now the only problem is finding a shop that will take it. Out of the three I've talked to, only one is even willing to give me an estimate. Most will not work on anything older than 10 years! I'm going to post a new thread to see if anyone in my area has suggestions. Thanks for all the sympathy and comments.
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