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#1 |
Registered User
Join Date: Jul 2013
Location: Fresno, ca
Posts: 303
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Am I the only one having problems with performance online?
I ordered a disk brake swap, 8 lug, for my c20. It took 3 1/2 weeks to receive it after I called at least 5 times and I still haven't received my brake lines for the new master cylinder. So now I have been waiting over a month and still haven't got my brake lines. I have called 8 times now. Now I just say my name and they know who I am. I will never order from them again and I really hope everything fits or I am screwed since you only have a month after receiving the parts to return it and it's been 3 weeks since I got the brakes parts but they say it will be another week or 2 before I get the lines. So I spent $1300 on parts and it will take 2 months to get all of my order... Awesome
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1972 gmc c15 short bed... Sold 1970 chevy custom camper patina daily driver |
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#2 |
Registered User
Join Date: Oct 2008
Location: Marianna Arkansas
Posts: 7,280
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Re: Am I the only one having problems with performance online?
I wouldn't think the 30 window should close until they get you all of their parts. I would call them and ask for a upper guy to ask that and see if they can't make an adjustment for you. I know it is probably hard to keep cool with them but it is the best way, always. I had an order from a board vendor that took me four months to get my whole order but I told them it wasn't their fault the part was out of stock and blah blah blah. I was starting to think I never would get it all but I did.
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#3 |
Registered User
Join Date: Oct 2015
Location: Grand Rapids, MI.
Posts: 32
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Re: Am I the only one having problems with performance online?
I recently ordered a disk brake swap from them as well, all of the parts came fairly quickly. I am however also waiting on my brake lines. I think I have been waiting for them for 3-4 weeks.
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#4 |
Registered User
Join Date: Jul 2013
Location: Fresno, ca
Posts: 303
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Re: Am I the only one having problems with performance online?
Ya u keep my cool when I call. It's not the person who answers the phones fault it's just super frustrating. They kept giving me the run around about my spindles saying they were being powder coated for over a week. I finally just told the guy to be straight with me and he then told me almost everything was back ordered. I was happy he finally told me what was going on. I guess my brake lines are back ordered longer. I ordered everything November 2 and asked if they could guarantee delivery by thanksgiving cause that was the weekend I had time to put everything on. And now we are approaching Christmas soon.
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1972 gmc c15 short bed... Sold 1970 chevy custom camper patina daily driver |
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