Buying from porterbuilt

[ebaby35]

Ok I just got an email back from porterbuilt saying that they don't sell trailing arms,crossmember,cnotch, step notch individually and only in a kit. Does everyone here just buy a kit because I can't afford to buy a full kit

[Pro Performance]

We would be glad to put put together a kit for you, to meet your specific needs. Just give us a call, email or PM. I am guessing you are working on a 63-72 C10?

Travis
480-420-8175
travis@azproperformance.com

[w00dst0ck]

Have you looked into Choppin Block? They are both really well engineered kits from awesome companies. I've built both and plan do to the Choppin Block next build. It's more modular (I feel), and shorter wait (think my last PB order took 12-13 weeks)

[andrewmp6]

Travis offers all the brands you could want.

[cioutlaw]

I have bought individual parts not in a kit from them in the past, I guess they could have changed their policy.
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[Ghostwhite]

I've been having some issues to go along with the long wait with PB. Its been a long road that I don't know if I would go down again knowing what I know now and having a PB mix-up go unresolved. I have bought in kit form and individual parts and had issues.


Still trying to get some parts replaced that had been promised.

[cioutlaw]

Originally Posted by Ghostwhite

I've been having some issues to go along with the long wait with PB. Its been a long road that I don't know if I would go down again knowing what I know now and having a PB mix-up go unresolved. I have bought in kit form and individual parts and had issues.


Still trying to get some parts replaced that had been promised.

I don't know if your experience was the same as mine but their customer service sucks, Can never get anyone on a phone or takes forever to get email response. Which is really bad when you have an install question and cant get an answer in the middle of your project. The install instructions are horrible or don't exist. All the hardware is labeled in code and you have to guess where everything goes. With that being said the products are really nice and they fit great.

[vgate71]

Originally Posted by cioutlaw

I don't know if your experience was the same as mine but their customer service sucks, Can never get anyone on a phone or takes forever to get email response. Which is really bad when you have an install question and cant get an answer in the middle of your project. The install instructions are horrible or don't exist. All the hardware is labeled in code and you have to guess where everything goes. With that being said the products are really nice and they fit great.

Sounds really similar to my experience with Porterbuilt as well. Hard to get ahold of, mix-ups in shipping, missing items and terrible/missing instructions. Glad your parts fit, not all mine did. Some cutting and re-welding was in order for me. Definately going a different direction next time.

[t76turbo]

Same here..... I have never once received a product from PB that was complete.

Had an older PB sway bar kit that apparently was shipped with the wrong end links. After probably 4 emails and multiple phone calls I finally got a response and they shipped me new bolts and sleeves and even those were wrong. The bolts werent even long enough for the bushings to all fit much less put the nut on.

It is a shame. At least when there were dealers selling their parts the dealer could try and help get things straight. Now you cant even rely on that. Luckily I have almost all of the PB parts I was going to need. But bad for the new guys.

[rmvlt1100]

Originally Posted by Pro Performance

We would be glad to put put together a kit for you, to meet your specific needs. Just give us a call, email or PM. I am guessing you are working on a 63-72 C10?

Travis
480-420-8175
travis@azproperformance.com

I would give Travis a call for your suspension needs. Always gives a great price and the customer service is great. Good luck on your build.

[andrewmp6]

Yeah travis at pro performance will take care of you.

[69short]

I'm surprised to hear of bad experiences with PB. All of my dealings with them have been excellent. Yes there is a long wait, but I knew that going into it. Im very impatient so the wait was hard for me. But it was well worth it in the end. Sorry to hear about that guys. Definitely hit Travis up. He will take care of you

[andrewmp6]

I have heard of one or two mistakes but both was taken care of fast.One was a missing piece the other was a part not made right.

[1hihum]

Lol. I just ordered my hood hinges from them. Turned out they sent me a set of 67-72 hinges instead of 60-66 ones. It took a few tries before I got somebody on the phone. And of course with my luck...they are out of stock. �� Hopefully it won't be long!
I also went with Chopping Block over PB for my front and rear kits. I didn't have 3-4 months to wait around for my parts. I got both front and rear kits within a week of ordering (through pro performance), but I live in California so they are same state. I really like the kits so far.

[ol_skool_chevy]

I personally would never do a Porterbuilt again.Years I saved to buy what I thought would be a cool set up only to have issues. Mine was a BBC, they sent me SBC motor mounts witch smashed my brand new oil pan. they did replace the mounts but the pan was F--ked. had to pull the motor again and do a new pan. next all the bolt pack were not marked at all for where they went...you have to de-code they bags...that sucked. the tower lower spread bar was too long and kicked the rest of the frame out of square...that sucked big time. I have to take the whole rear apart 4 times before seeing the f--k up. and next they sent me a pan hard bar too long....and anytime you need to contact them. you have to leave a voice mail and HOPE to god they call back. and if you miss the call back you have to start all over and call them AGAIN and wait........NEVER again. There are more companies now doing the same thing but better.

[w00dst0ck]

I'm ordering the switch hood hinges. Cheaper and I don't have to deal with not being able to get ahold of them. Nothing but back experiences with PB.

[DLW]

Sorry to hear about all the bad PB stuff going on.
I had really good experiences with them, the owner emailed me several times when I had a wrong part and that shipped here in two days. All their stuff fit like a glove, instructions were on their web site.

With that said, Travis has always been nice to deal with. I see Pro performance does not sell PB anymore though, at least not listed on their site, where they used to be a big vendor for them..Sounds like a good alternative available now though.

[CC69Rat]

Originally Posted by rmvlt1100

I would give Travis a call for your suspension needs. Always gives a great price and the customer service is great. Good luck on your build.

Top notch guy ^^^ I agree. Dont hesitate at all, call Travis he'll fix you up.