Mathew21 = A good-guy! - The 1947 - Present Chevrolet & GMC Truck Message Board Network

SCOTI · 03-25-2019, 07:00 PM

Just wanted to say Mathew21 has been a great guy to deal with during a transaction that unfortunately, didn't go as we intended.

I purchased a steering wheel from him & feel communication was spot-on. I received the wheel (it was packaged well & I knew when to expect it) so I let him know I was satisfied. Upon further inspection, the wheel seemed tweaked. I waited a couple of days to allowing comparing the wheel to a similar wheel on my old 90 & sure enough, the wheel was bent (yet it looked fine @ a glance).

I reached out to Matt & he apologized that it was damaged. He asked how I would like to proceed & offered to source another for me. This worked for me but he went ahead & refunded my money in the interim so there wouldn't be any hard feelings (there wasn't LoL).

Throughout the whole scenario, he maintained excellent contact which made everything very easy to deal with. I'm hoping he finds another wheel for me during his searches because I'll definitely do business w/him again.

Thanks Matt for being another great board asset!

Mathew21 · 03-28-2019, 04:41 PM

Quote:

Originally Posted by SCOTI

Just wanted to say Mathew21 has been a great guy to deal with during a transaction that unfortunately, didn't go as we intended.

I purchased a steering wheel from him & feel communication was spot-on. I received the wheel (it was packaged well & I knew when to expect it) so I let him know I was satisfied. Upon further inspection, the wheel seemed tweaked. I waited a couple of days to allowing comparing the wheel to a similar wheel on my old 90 & sure enough, the wheel was bent (yet it looked fine @ a glance).

I reached out to Matt & he apologized that it was damaged. He asked how I would like to proceed & offered to source another for me. This worked for me but he went ahead & refunded my money in the interim so there wouldn't be any hard feelings (there wasn't LoL).

Throughout the whole scenario, he maintained excellent contact which made everything very easy to deal with. I'm hoping he finds another wheel for me during his searches because I'll definitely do business w/him again.

Thanks Matt for being another great board asset!

Thanks for the kind words Scot. I will definitely find you another one.

**TKCR** · 03-30-2019, 08:14 AM

It’s good to see more people using the feedback forum, especially when it’s hearing about good dealings.

03-25-2019, 07:00 PM	#1
SCOTI Registered User Join Date: Apr 2001 Location: DALLAS,TX Posts: 22,068	Mathew21 = A good-guy! Just wanted to say Mathew21 has been a great guy to deal with during a transaction that unfortunately, didn't go as we intended. I purchased a steering wheel from him & feel communication was spot-on. I received the wheel (it was packaged well & I knew when to expect it) so I let him know I was satisfied. Upon further inspection, the wheel seemed tweaked. I waited a couple of days to allowing comparing the wheel to a similar wheel on my old 90 & sure enough, the wheel was bent (yet it looked fine @ a glance). I reached out to Matt & he apologized that it was damaged. He asked how I would like to proceed & offered to source another for me. This worked for me but he went ahead & refunded my money in the interim so there wouldn't be any hard feelings (there wasn't LoL). Throughout the whole scenario, he maintained excellent contact which made everything very easy to deal with. I'm hoping he finds another wheel for me during his searches because I'll definitely do business w/him again. Thanks Matt for being another great board asset! __________________ 67SWB-B.B.RetroRod 64SWB-Recycle 89CCDually-Driver/Tow Truck 99CCSWB Driver All Fleetsides @rattlecankustoms in IG Building a small, high rpm engine with the perfect bore, stroke and rod ratio is very impressive. It's like a highly skilled Morrocan sword fighter with a Damascus Steel Scimitar..... *Cubic inches is like Indiana Jones with a cheap pistol.*

03-30-2019, 08:14 AM	#3
TKCR Senior Member Join Date: Oct 2014 Location: Ohio Posts: 6,980	Re: Mathew21 = A good-guy! It’s good to see more people using the feedback forum, especially when it’s hearing about good dealings. __________________ FB Page for my Seats Belts https://www.facebook.com/73-87-Chevy...9439407476735/ Restoring Seatbelts: http://67-72chevytrucks.com/vboard/s...d.php?t=809750 SOLD My 86 Build:http://67-72chevytrucks.com/vboard/s...d.php?t=654972 Past Restored Bench Seats:http://67-72chevytrucks.com/vboard/s...d.php?t=715398 PayPal link to pay for your items: https://www.paypal.me/TKCR



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