Concerning GMCPauls Truck Parts - The 1947 - Present Chevrolet & GMC Truck Message Board Network

lotik · 09-08-2002, 06:59 PM

I have a couple questions and comments. I would really like to purchase from this company, because the prices are great. But, I can never seem to get anyone at the number on the site. I have tried calling multiple times (early in the morning and late evening). I am going to be making a large order that I think would benifit him. If I can't ever get anyone on the phone, then why should I choose to do this? What if the order is somehow mixed up and I need to get it straight, but I can't get any kind of service? I need to know if it's just me or if anyone else is experiencing this problem. If they are, how have they delt with it? My main problem as of now is what the shipping cost of my order is going to be. It says to call for a quote. As it goes, I am not able to get anyone on the phone to achieve a quote. Thanks ahead for any input on the subject. Hopefully, I can get things straight and become a valuable customer to GMCPaul's.

Chris

BUXMAN66 · 09-08-2002, 07:20 PM

last time this question was raised about gmcpaul's,i responded about my own exp. w/ paul and got jumped on. some people obviously have gotten through(?!?!?),and have had good service,i think i'll leave this to the natural progression of things.(ie....prices,service,availability,communication,product all will determine whether you will stay in biddness!!).........."thats all i have to say 'bout that." -f.gump

71402BB · 09-08-2002, 07:28 PM

Paul is a very busy guy! You could always e-mail or PM him and if you do so don't forget your zip code other wise he won't have anyway to give you a qoat. his hours are from 8-5 eastern time so you won't be able to get ahold of him after 5PM!!! just keep trying to call and if you can't get though then just PM him or e-mail him and you should get an e-mail back within a day or two. Good Luck. -Brian

BUXMAN66 · 09-08-2002, 07:36 PM

ya gotta love a guy that 'll hold your wee-wee when you take a leak!LOL !!71402BB you absolutely got me rollin' over here! ain't nothin' like carrying the cross for someone is there? whatever, just as the old adage say's opinion's are like ***holes we all got 'em............

**breeh** · 09-08-2002, 07:43 PM

Paul has always been great with me in the past. However, after trying all week to get hold of him I finally gave up and went with another company. My order was also sizable. I would love to support Paul but he needs to beef up his order taking capacity because he is losing business now.

lotik · 09-08-2002, 07:53 PM

It seems like I had heard that you will have better luck if try calling in the morning. I tried that. I tried continuously from 8-11 (approximately every 20 min. heh) two days in a row, without any luck. The phone is busy every time. I am not critcising at all. I am offering suggestions. I want to buy from GMCPauls, but I don't want to be left in the dark about shipping prices or mixed up orders (not saying that it would happen). I have ordered from GMCPauls before, but my order did not exceed a couple hundred bucks. The site was able to give me a semi-accurate shipping quote without the need of phone support. But, when I decide to spend $1000+, I would like to get everything striaght before placing my order. You know what I mean?

*Shane* · 09-08-2002, 08:13 PM

Not criticizing....but if someone is that busy, wouldn't it make more sense to hire someone to just answer the phone?? The money that it would cost to pay someone's salary and to install a multi-line phone system would be recouped fairly quick by the sound of it. Sounds like a lot of folks are taking there business elsewhere because they can't get in touch with anyone.

I am in sales too (very expensive CNC machinery).....and if my customers can't get in touch with me, I lose a sale - plain and simple - ...and I can't say that I blame them.

I know when i get ready to spend my cash, I want to talk to a real person....not "voice mail" or a busy signal.

Like I said, I'm not trying to criticize, only trying to make a friendly suggestion.

mtdave2 · 09-08-2002, 08:24 PM

i find it annyoing as well, but i just order online if i know what i want. they process the order very fast that way. after dealing with a few other places and getting screwed, i almost always buy from paul. you know you are getting good parts that fit. thats worth the trouble to me

**Tim Christian** · 09-08-2002, 08:26 PM

Shane i agree with you. But I thought he hired 71Chev so he would not have this problem and I seen him on the board this weekend(71chev). Anyway I have bought parts from GMCPaul and never had any problems but I guess this was before he got big. Anyway I have also bought stuff from Kingsparts, Shenandoah Truck Parts, Eary Classic and Chevy Duty and I would not place a order that big if I did not get 10% off or free shipping. I bought so much stuff from Yogis I get 10% off every order. My point is shop around for quality, price and in stock items and customer service. I buy from the one that suits my needs not from somewere because everybody else does.

RipMeyer · 09-08-2002, 08:29 PM

I have had problems like you describe and wont do it any more.
I now buy Everything I can From WES at http://www.classicheartbeat.com/ His prices Are Resonable and he has good service and support.

gizmo · 09-08-2002, 09:26 PM

Since it is GMCPauls business I feel that he should answer Lotics questions on his own. I took the advice from this board and ordered from him. I had a part damaged and tried calling him for about a week with busy signals and no answer. I did get an answer one time and I was told by a young girl that the buisness was closed, but that was after 3 hours of listening to a busy signal when he was opened for buisness. I emailed him and it seemed that he replied to my email when it was convient for him. Everything turned out to be fine but it took way too long IMO. Everytime I see GMCPauls name I see other people talking for him. If he is such a good buisness man let him talk for himself.

lotik · 09-08-2002, 09:50 PM

looks like I will be giving classic heartbeat a try. its looks to me like the prices are about the same. also has a 1800 number. seee if i can get some one there tomorrow. thanks fro the input. i knew i couldnt be the only one with those problems.

minibike · 09-08-2002, 10:10 PM

I was one of the people talking for him, based on an order about 5 months ago. Everything went smooth. I have another order to place tomorrow. I will attempt to place it with him and see if I can get through. If I can't, so be it.

I did have a question about a part last week. Sent an email and got a response the same day...along with a picture of the part. I guess I have good luck.

Greg

OhioDan · 09-09-2002, 05:21 AM

I found this on GMCPauls discussion board. Thought it might help to explain some of your problem(s)?

Author Topic: Emails not received & firewall
GMCPaul

posted September 05, 2002 07:20 AM
--------------------------------------------------------------------------------
If you have tried contacting us by email prior to the afternoon of 9-3-2002 and have not received a reply please resend your email as we had a firewall in place trying to prevent loosing another computer to the ever present internet virus's. Well the firewall was extremely effective in preventing virus's getting through but also seems to have been very effective at not letting through a LARGE amount of emails without virus's attached also. So if you haven't heard back from us on a email please resend it.
I appoligize for any inconvience this may have caused. Hope you all have a great week!!!!
--------------------

Online Catalog for-GMCPauls Truck Parts.com
67 LWB GMC SuperCustom Fleetside
67 LWB GMC Step Side
67 SWB GMC Step Side
67 SWB GMC Fleet Side
67 SWB Chevy CST Fleet Side
67 LWB Chevy CST Fleet
67 SWB Chevy Step Side
67 LWB Chevy Step Side
68 Chevy Panel 4X4 1/2 T
68 LWB Chevy Fleet 4X4
72 LWB Chevy Camper Special
72 GMC Sierra Grande Fleet Side LWB
71 GMC 2500 Super Custom Suburban 402/400
88 GMC 3/4T Ext.Cab 4X4

bobs409 · 09-09-2002, 07:38 AM

Sorry to go a tad off topic but im about to ditch Chevyduty myself. Everytime I order something, it's on backorder!

Doesn't anyone stock anything anymore? Im tired of waiting 3-4 weeks or better to get parts. (normal parts like window seals, rear bumper brackets, rear bumper)

I wrote them an e-mail but now im waiting on that for 4 days so far! Argghhhh!

Anyone else have this problem with C.D.? I guess I'll have to find someplace else that appreciates their customers more...

nroden · 09-09-2002, 07:49 AM

I have ordered as of this last summer from GMCPaul. What I do is e-mail him and ask him any questions and he always has gotten back within a day. I have probably ordered a total of $600 from him, the largest total for me from any one parts vendor. Always great stuff and low prices. He keeps his prices low by not having a catalog, reusing packing and boxes, not haveing the 800 number, ect. I have also sent him and e-mail to call me and he did.
I have also found that with Chevy Duty that they always backorder a lot, if you walk in there they will have one or two of things but for some reason want order another one before they will give you yours.

RON WOODGEARD · 09-09-2002, 10:24 AM

I ordered a set of speaker kick panels and a couple of other small items from PAUL a couple of months ago, I got two of one side... It seems that the match to mine went to NEW YORK.. I e-mailed PAUL and told him to do a drop ship pickup on mine to get to the guy that had my other one. PAUL didn't want to do it that way so I took out of my own money and sent the wrong one to the right guy (MIKE in NEWYORK, A COP) I e-mailed PAUL and told him it was done.. NO THANK YOU OR NOTHING!!! THAT PI**ED ME OFF....

Whoever the guy is above who keeps "BEARING PAUL's CROSS" why don't you bear his business and send me the $8.55 postage it took to ship the speaker panel to the right guy!!

I've only ordered through WES before and when a year or so ago I checked WES didn't have the panel W/OUT speaker, but after I ordered it I went to WES's site and seen he does carry it now...

I have no idea what's up with PAUL, but maybe there is a logical explanation.. But my situation happened before the FIREWALL thing. It's just a shame he's always been spoken of highly on any of these boards.

BRIAN,

why don't you let PAUL know what's going on and see if he won't come over and explain.. I know i would if he were my friend.

RON

chucks70 · 09-09-2002, 11:08 AM

Not bearing any crosses or anything, just my experience. Called Paul at 10:30 this morning, no busy signal or nothing, he got right on the phone. I ordered my parts, asked him a few question about them, was on the phone maybe 20 min. with him also asked if he had been on this board recently. He said no that he had been too busy with his own and taking care of business. I told him maybe he ought to check this thread out, didn't say anything else, just to look at it. Don't know if he will or not, just saying I've had no trouble getting through and he took the time to talk to me and not just take my order and run. Maybe customers like me are the reason his phone is so busy.

MotownBowtie · 09-09-2002, 02:21 PM

I saved my emails and logged my phone calls with him and his wife. Email me and I'll share the story if you like. In short, he has cost me a considerable amount of time, money and AGGRAVATION on more than 1 occassion.

**MikeB** · 09-09-2002, 03:02 PM

Yeah. I need prox $600 worth of suspension and brake parts, but am leary of getting slow response if I ever have questions or problems. I may try him for a small order to start. It would be great to buy stuff from a fellow 67-72 gearhead!

RON WOODGEARD · 09-09-2002, 03:16 PM

Quote:

Originally posted by MikeB
[B. It would be great to buy stuff from a fellow 67-72 gearhead! [/B]

Then check out CLASSIC HEARTBEAT .COM It's WES's store. He's also a very, very, avid 67-72 truck enthusiest. and"s a very nice guy on top of it all (NOT TO SAY PAUL'S NOT!!!)

RON

**Tim Christian** · 09-09-2002, 03:27 PM

You also have David King at Kingparts www.kingparts.com

RON WOODGEARD · 09-09-2002, 03:59 PM

I ordered my dash bezel from DAVID.. Excellent service.. Couldn't have asked for more!!

RON

diggin69 · 09-09-2002, 04:00 PM

I have got lots of things from these guys with no probs..... I would call them anytime, down to earth people plus the price is right...... www.chevroletrestorrationworld.com they are in Ohio

71Chev · 09-09-2002, 06:59 PM

I'm in the process of buying a house after moving 2000 miles, and at the same time helping Paul get the phone order program up and running at GMCPauls.
Please be patient, the order line will be up and running in the next few days and I will be answering calls taking orders.
So go easy on me.

09-08-2002, 06:59 PM	#1
lotik drag it like you stole it Join Date: Feb 2002 Location: Louisiana Posts: 542	Concerning GMCPauls Truck Parts I have a couple questions and comments. I would really like to purchase from this company, because the prices are great. But, I can never seem to get anyone at the number on the site. I have tried calling multiple times (early in the morning and late evening). I am going to be making a large order that I think would benifit him. If I can't ever get anyone on the phone, then why should I choose to do this? What if the order is somehow mixed up and I need to get it straight, but I can't get any kind of service? I need to know if it's just me or if anyone else is experiencing this problem. If they are, how have they delt with it? My main problem as of now is what the shipping cost of my order is going to be. It says to call for a quote. As it goes, I am not able to get anyone on the phone to achieve a quote. Thanks ahead for any input on the subject. Hopefully, I can get things straight and become a valuable customer to GMCPaul's. Chris __________________ negative camber //LA\\

09-08-2002, 07:20 PM	#2
BUXMAN66 go bucks! Join Date: Jan 2002 Location: MIAMISBURG OHIO USA Posts: 803	last time this question was raised about gmcpaul's,i responded about my own exp. w/ paul and got jumped on. some people obviously have gotten through(?!?!?),and have had good service,i think i'll leave this to the natural progression of things.(ie....prices,service,availability,communication,product all will determine whether you will stay in biddness!!).........."thats all i have to say 'bout that." -f.gump __________________ '68 swb 1/2t 350/350th '86 lngbd 3/4 TON parts getter '49 gmc 1/2 t 5 window 350/350th '96 gmc sonoma sle ext-cab. hey it's a 4cyl. 5 spd and good on gas y'know?

09-08-2002, 07:28 PM	#3
71402BB now thats a true COON DOG Join Date: Nov 2000 Location: Franconia, NH Posts: 1,977	Paul is a very busy guy! You could always e-mail or PM him and if you do so don't forget your zip code other wise he won't have anyway to give you a qoat. his hours are from 8-5 eastern time so you won't be able to get ahold of him after 5PM!!! just keep trying to call and if you can't get though then just PM him or e-mail him and you should get an e-mail back within a day or two. Good Luck. -Brian __________________ current project 67 402BB stout th350 3.08's with a locker. Plan on tubs 18.5's out back! (thanks Burnsman!) 71 SWB Stepside, was a 250, now is a 402 Big Block with 4 speed and 3.73's ( was crushed by a tree, bed sold, motor pulled) was my first truck!... oh well... 72 LWB 4x4 350 4-speed 3.08's posi wearing army olive drab green (SOLD!) 68 BURB 50TH LOOKALIKE work in progress, soon to have 250-I6 with a 3-speed on the tree 4.11's and posi ( currently sitting in back yard tarped awaiting time, $$$, and lots of love!) 67 1 TON- work truck 396 sm 420 4-speed, flat bed 4.57 gears "big red" (my first landscape truck, very rusty and crusty! but still gets the job done when needed!)

09-08-2002, 07:36 PM	#4
BUXMAN66 go bucks! Join Date: Jan 2002 Location: MIAMISBURG OHIO USA Posts: 803	ya gotta love a guy that 'll hold your wee-wee when you take a leak!LOL !!71402BB you absolutely got me rollin' over here! ain't nothin' like carrying the cross for someone is there? whatever, just as the old adage say's opinion's are like ***holes we all got 'em............ __________________ '68 swb 1/2t 350/350th '86 lngbd 3/4 TON parts getter '49 gmc 1/2 t 5 window 350/350th '96 gmc sonoma sle ext-cab. hey it's a 4cyl. 5 spd and good on gas y'know?

09-08-2002, 07:43 PM	#5
breeh Recovering 67-72 Addict Join Date: Oct 2000 Location: North Bend, WA Posts: 1,788	Paul has always been great with me in the past. However, after trying all week to get hold of him I finally gave up and went with another company. My order was also sizable. I would love to support Paul but he needs to beef up his order taking capacity because he is losing business now. __________________ 68 Short Fleet 4x4; 427; BTO Level 3 700R4; NP205; Dana 60 front and rear; 4" lift with 35's; Disc brakes; AGR variable ratio steering; factory bucket seats; factory tach and tilt. "Friends call me cruzer cuz I like fast cars and fast women"

09-08-2002, 07:53 PM	#6
lotik drag it like you stole it Join Date: Feb 2002 Location: Louisiana Posts: 542	It seems like I had heard that you will have better luck if try calling in the morning. I tried that. I tried continuously from 8-11 (approximately every 20 min. heh) two days in a row, without any luck. The phone is busy every time. I am not critcising at all. I am offering suggestions. I want to buy from GMCPauls, but I don't want to be left in the dark about shipping prices or mixed up orders (not saying that it would happen). I have ordered from GMCPauls before, but my order did not exceed a couple hundred bucks. The site was able to give me a semi-accurate shipping quote without the need of phone support. But, when I decide to spend $1000+, I would like to get everything striaght before placing my order. You know what I mean? __________________ negative camber //LA\\

09-08-2002, 08:13 PM	#7
Shane Account Suspended Join Date: Jun 2000 Location: over yonder Posts: 14,270	Not criticizing....but if someone is that busy, wouldn't it make more sense to hire someone to just answer the phone?? The money that it would cost to pay someone's salary and to install a multi-line phone system would be recouped fairly quick by the sound of it. Sounds like a lot of folks are taking there business elsewhere because they can't get in touch with anyone. I am in sales too (very expensive CNC machinery).....and if my customers can't get in touch with me, I lose a sale - plain and simple - ...and I can't say that I blame them. I know when i get ready to spend my cash, I want to talk to a real person....not "voice mail" or a busy signal. Like I said, I'm not trying to criticize, only trying to make a friendly suggestion. Last edited by Shane; 09-08-2002 at 10:19 PM.

09-08-2002, 08:24 PM	#8
mtdave2 newly minted old timer Join Date: Dec 1999 Location: Hudson WI Posts: 3,508	i find it annyoing as well, but i just order online if i know what i want. they process the order very fast that way. after dealing with a few other places and getting screwed, i almost always buy from paul. you know you are getting good parts that fit. thats worth the trouble to me __________________ ____________________________________________ 72 c20 longhorn 65k org miles and counting! 69 k10 Suburban

09-08-2002, 08:26 PM	#9
Tim Christian Senior Member Join Date: Dec 1999 Location: TN/VA Posts: 6,388	Shane i agree with you. But I thought he hired 71Chev so he would not have this problem and I seen him on the board this weekend(71chev). Anyway I have bought parts from GMCPaul and never had any problems but I guess this was before he got big. Anyway I have also bought stuff from Kingsparts, Shenandoah Truck Parts, Eary Classic and Chevy Duty and I would not place a order that big if I did not get 10% off or free shipping. I bought so much stuff from Yogis I get 10% off every order. My point is shop around for quality, price and in stock items and customer service. I buy from the one that suits my needs not from somewere because everybody else does.

09-08-2002, 08:29 PM	#10
RipMeyer Registered User Join Date: Oct 2001 Location: Southern New Mexico Posts: 649	I have had problems like you describe and wont do it any more. I now buy Everything I can From WES at http://www.classicheartbeat.com/ His prices Are Resonable and he has good service and support.

09-08-2002, 09:26 PM	#11
gizmo 100% Beefcake Join Date: Apr 2001 Location: LaVale, Maryland Posts: 246	Since it is GMCPauls business I feel that he should answer Lotics questions on his own. I took the advice from this board and ordered from him. I had a part damaged and tried calling him for about a week with busy signals and no answer. I did get an answer one time and I was told by a young girl that the buisness was closed, but that was after 3 hours of listening to a busy signal when he was opened for buisness. I emailed him and it seemed that he replied to my email when it was convient for him. Everything turned out to be fine but it took way too long IMO. Everytime I see GMCPauls name I see other people talking for him. If he is such a good buisness man let him talk for himself. __________________ 1969 C10,350,4:11 posi, Fast Enough 1984 Monte Carlo SS 1987 Chevy S-10, 355 w/150 Shot of Nitrous, Fun,Fun 1938 Nash Lafayette 1956 MG Magnette Last edited by gizmo; 09-09-2002 at 04:33 PM.

09-08-2002, 09:50 PM	#12
lotik drag it like you stole it Join Date: Feb 2002 Location: Louisiana Posts: 542	looks like I will be giving classic heartbeat a try. its looks to me like the prices are about the same. also has a 1800 number. seee if i can get some one there tomorrow. thanks fro the input. i knew i couldnt be the only one with those problems. __________________ negative camber //LA\\

09-08-2002, 10:10 PM	#13
minibike Registered User Join Date: Jun 2002 Location: Lafayette, LA Posts: 500	I was one of the people talking for him, based on an order about 5 months ago. Everything went smooth. I have another order to place tomorrow. I will attempt to place it with him and see if I can get through. If I can't, so be it. I did have a question about a part last week. Sent an email and got a response the same day...along with a picture of the part. I guess I have good luck. Greg __________________ 69 SWB LT1/4L60E www.classicplace.com

09-09-2002, 05:21 AM	#14
OhioDan Registered User Join Date: Apr 2002 Location: New Carlisle, Ohio,USA Posts: 1,404	Concerning GMCPauls Truck Parts I found this on GMCPauls discussion board. Thought it might help to explain some of your problem(s)? Author Topic: Emails not received & firewall GMCPaul posted September 05, 2002 07:20 AM -------------------------------------------------------------------------------- If you have tried contacting us by email prior to the afternoon of 9-3-2002 and have not received a reply please resend your email as we had a firewall in place trying to prevent loosing another computer to the ever present internet virus's. Well the firewall was extremely effective in preventing virus's getting through but also seems to have been very effective at not letting through a LARGE amount of emails without virus's attached also. So if you haven't heard back from us on a email please resend it. I appoligize for any inconvience this may have caused. Hope you all have a great week!!!! -------------------- Online Catalog for-GMCPauls Truck Parts.com 67 LWB GMC SuperCustom Fleetside 67 LWB GMC Step Side 67 SWB GMC Step Side 67 SWB GMC Fleet Side 67 SWB Chevy CST Fleet Side 67 LWB Chevy CST Fleet 67 SWB Chevy Step Side 67 LWB Chevy Step Side 68 Chevy Panel 4X4 1/2 T 68 LWB Chevy Fleet 4X4 72 LWB Chevy Camper Special 72 GMC Sierra Grande Fleet Side LWB 71 GMC 2500 Super Custom Suburban 402/400 88 GMC 3/4T Ext.Cab 4X4 __________________ LIFE AIN'T EASY WHEN YER FAT AND GREASY! GMC= Got More Class! 1970 GMC LWB, Fleetside, 350/4spd, Flowmaster "40's", 2002 GMC 16" Rallies, cowl hood,and added a bunch of options that weren't there when I started.

09-09-2002, 07:38 AM	#15
bobs409 1969 Custom 30 wrecker Join Date: Sep 2001 Location: Pottsville, Pa Posts: 2,611	Sorry to go a tad off topic but im about to ditch Chevyduty myself. Everytime I order something, it's on backorder! Doesn't anyone stock anything anymore? Im tired of waiting 3-4 weeks or better to get parts. (normal parts like window seals, rear bumper brackets, rear bumper) I wrote them an e-mail but now im waiting on that for 4 days so far! Argghhhh! Anyone else have this problem with C.D.? I guess I'll have to find someplace else that appreciates their customers more... __________________ Bob 63 Impala 283/PG/3.36 (under restoration) 66 Impala 327/PG/3.36 66 Chevelle SS 409/M22/3.55 69 Chevelle 307/PG/3.08 (future restoration) 69 C10 short stepside 454/TH350/3.73 69 Custom 30 tow truck 350/4 spd/4.10 (resto done, CRUISIN TIME!) 71 Cheyenne 20 fleetside 350/4 spd/4.10 71 Chevelle 6/PG/3.08 72 Chevelle 454/M21/4.10



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09-09-2002, 07:49 AM	#16
nroden Registered User Join Date: Jun 2001 Location: Springfield, MO Posts: 1,098	I have ordered as of this last summer from GMCPaul. What I do is e-mail him and ask him any questions and he always has gotten back within a day. I have probably ordered a total of $600 from him, the largest total for me from any one parts vendor. Always great stuff and low prices. He keeps his prices low by not having a catalog, reusing packing and boxes, not haveing the 800 number, ect. I have also sent him and e-mail to call me and he did. I have also found that with Chevy Duty that they always backorder a lot, if you walk in there they will have one or two of things but for some reason want order another one before they will give you yours. __________________ Nick Rodenberg 72 Cheyenne 10 V8 350/TH350 white/ochre/white/ochre, ochre/saddle interior Retired and in the dry... still runs. I now drive Red '01 Ford Focus... better MPG!!!

09-09-2002, 10:24 AM	#17
RON WOODGEARD Resident Young Old Dude ! Join Date: Jul 2001 Location: Nevada Posts: 1,948	I ordered a set of speaker kick panels and a couple of other small items from PAUL a couple of months ago, I got two of one side... It seems that the match to mine went to NEW YORK.. I e-mailed PAUL and told him to do a drop ship pickup on mine to get to the guy that had my other one. PAUL didn't want to do it that way so I took out of my own money and sent the wrong one to the right guy (MIKE in NEWYORK, A COP) I e-mailed PAUL and told him it was done.. NO THANK YOU OR NOTHING!!! THAT PI**ED ME OFF.... Whoever the guy is above who keeps "BEARING PAUL's CROSS" why don't you bear his business and send me the $8.55 postage it took to ship the speaker panel to the right guy!! I've only ordered through WES before and when a year or so ago I checked WES didn't have the panel W/OUT speaker, but after I ordered it I went to WES's site and seen he does carry it now... I have no idea what's up with PAUL, but maybe there is a logical explanation.. But my situation happened before the FIREWALL thing. It's just a shame he's always been spoken of highly on any of these boards. BRIAN, why don't you let PAUL know what's going on and see if he won't come over and explain.. I know i would if he were my friend. RON

09-09-2002, 11:08 AM	#18
chucks70 Registered User Join Date: Feb 2002 Location: Cadiz, OH Posts: 628	Not bearing any crosses or anything, just my experience. Called Paul at 10:30 this morning, no busy signal or nothing, he got right on the phone. I ordered my parts, asked him a few question about them, was on the phone maybe 20 min. with him also asked if he had been on this board recently. He said no that he had been too busy with his own and taking care of business. I told him maybe he ought to check this thread out, didn't say anything else, just to look at it. Don't know if he will or not, just saying I've had no trouble getting through and he took the time to talk to me and not just take my order and run. Maybe customers like me are the reason his phone is so busy. __________________ 68 1 ton dually 292, 2001 Sebring, 2004 Trailblazer, 11 Camaro Convertible.

09-09-2002, 02:21 PM	#19
MotownBowtie Registered User Join Date: Sep 2002 Posts: 3	I saved my emails and logged my phone calls with him and his wife. Email me and I'll share the story if you like. In short, he has cost me a considerable amount of time, money and AGGRAVATION on more than 1 occassion.

09-09-2002, 03:02 PM	#20
MikeB Senior Member Join Date: Jul 2000 Location: North Texas Posts: 3,475	Yeah. I need prox $600 worth of suspension and brake parts, but am leary of getting slow response if I ever have questions or problems. I may try him for a small order to start. It would be great to buy stuff from a fellow 67-72 gearhead! __________________ Mike 1969 C10 LWB -- owned for 35 years. 350/TH350, 3.08 posi, 1st Gen Vintage Air, AAW wiring harness, 5-lug conversion, 1985 spindles and brakes. 1982 C10 SWB -- sold 1981 C10 Silverado LWB -- sold, but wish I still had it! 1969 C10 (not the current one) that I bought in the early 1980s. Paid $1200; sold for $1500 a few years later. Just a hint at the appreciation that was coming. Retired as a factory automation products salesman. Worked part-time over the years for an engine builder and a classic car repair shop. Member here for 24 years! This is the very first car/truck Internet forum I joined. I still used a dial-up modem back then!

09-09-2002, 03:27 PM	#22
Tim Christian Senior Member Join Date: Dec 1999 Location: TN/VA Posts: 6,388	You also have David King at Kingparts www.kingparts.com

09-09-2002, 03:59 PM	#23
RON WOODGEARD Resident Young Old Dude ! Join Date: Jul 2001 Location: Nevada Posts: 1,948	I ordered my dash bezel from DAVID.. Excellent service.. Couldn't have asked for more!! RON

09-09-2002, 04:00 PM	#24
diggin69 Southern but in Ohio!!!! Join Date: Jan 2002 Location: Eaton,Oh. 45320 Posts: 467	I have got lots of things from these guys with no probs..... I would call them anytime, down to earth people plus the price is right...... www.chevroletrestorrationworld.com they are in Ohio __________________ 1969 C/10 3/4 ton 4x4 longbed custom, frame made from a 79 1972 custom-10 half/ton longbed 1980 1/2 ton 4x4 all original 350/350/205 with air Eaton,Oh rebelryder@hotmail.com

09-09-2002, 06:59 PM	#25
71Chev Senior Member Join Date: Dec 2000 Location: Indiana Posts: 3,074	I'm in the process of buying a house after moving 2000 miles, and at the same time helping Paul get the phone order program up and running at GMCPauls. Please be patient, the order line will be up and running in the next few days and I will be answering calls taking orders. So go easy on me. __________________ 71 Chevy CST Long Fleet 350/350/3.07 leaf rear.

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