Another Classic Performance (CPP) disappointment - The 1947 - Present Chevrolet & GMC Truck Message Board Network

gringoloco · 02-01-2008, 09:49 PM

Ordered a "Deluxe Track Bar Kit" from them two weeks ago. Called yesterday to find out that it was on back order for at least two more weeks. Three was no mention of this at the time of order, and no attempt made to notify me of this condition. After spending 18 minutes on hold I finally spoke to someone and promptly canceled my order.

Good news though. Called Early Classic (ECE) and ordered their "Super Track Bar Kit". Got an e-mail the same day saying it had already shipped and should be here by Saturday.

Never again CPP...

ColoradoK5 · 02-02-2008, 01:58 AM

ECE has great service and delivery! that is just bad CS by CPP O'well must just be about getting your money and not getting a happy customer?

gringoloco · 02-02-2008, 07:18 AM

Quote:

Originally Posted by ColoradoK5

O'well must just be about getting your money and not getting a happy customer?

Now they've got neither... ECE all the way for me!

PBFAB.COM · 02-18-2008, 04:35 AM

I only use ECE for static components ob these trucks. Great people to deal with, great service, and excellent products.

protrash64 · 02-18-2008, 11:28 AM

I ordered tube a-arms from CPP..........in stock.............until my order arrived w/ them backordered............still waiting.

shifty · 02-19-2008, 12:41 PM

i ordered the super panhard bar from ECE this past week. they told me up front that they were waiting on powder coating and would be a few xtra days.

still haven't had probls with CPP yet - and i just placed a large order w/them, got everything in and the box had a hole in it (UPS' fault). I refused the package, then called CPP. they confirmed the package was refused and promptly refunded my $$ and placed a new order.

honestly, nobody makes a replacement tubular tranny xmember as bad-ass as CPP does, so no matter what or how bad the svc gets, i will always come back to them for that tranny xmember

02-01-2008, 09:49 PM	#1
gringoloco A guy with a truck Join Date: Sep 2005 Location: Germany, for now Posts: 5,921	Another Classic Performance (CPP) disappointment Ordered a "Deluxe Track Bar Kit" from them two weeks ago. Called yesterday to find out that it was on back order for at least two more weeks. Three was no mention of this at the time of order, and no attempt made to notify me of this condition. After spending 18 minutes on hold I finally spoke to someone and promptly canceled my order. Good news though. Called Early Classic (ECE) and ordered their "Super Track Bar Kit". Got an e-mail the same day saying it had already shipped and should be here by Saturday. Never again CPP... __________________ -Chris Instagram _elgringoloco_ '70 Short-Wide How to: Ruin a perfectly good C10 ‘70 Blazer ConversionHow To: Ruin a Perfectly Good 4wd '72 Highlander How To: Ruin a Perfectly Good K/5 (SOLD) '72 Blazer 2WD How to: Ruin a perfectly good Blazer (SOLD) '05 Yukon Daily Driven (not so stock) Yukon (SOLD) ‘07 Yukon Denali (daily) Members met list: SCOTI, darkhorse970, 67cheby, 67cheby'sGirl, klmore, porterbuilt, n2billet, Fastrucken, classicchev, Col Clank, GSFMECH, HuggerCST, Spray-Bomb, BACKYARD88, 5150, fine69, fatbass, smbrouss70, 65StreetCruiser, GAc10boy

02-02-2008, 01:58 AM	#2
ColoradoK5 Registered User Join Date: Jan 2007 Location: Denver Colorado Posts: 608	Re: Another Classic Performance (CPP) disappointment ECE has great service and delivery! that is just bad CS by CPP O'well must just be about getting your money and not getting a happy customer? Last edited by ColoradoK5; 02-02-2008 at 01:59 AM. Reason: sp

02-18-2008, 04:35 AM	#4
PBFAB.COM Senior Member Join Date: Dec 2003 Location: Mesa,Az Posts: 3,981	Re: Another Classic Performance (CPP) disappointment I only use ECE for static components ob these trucks. Great people to deal with, great service, and excellent products. __________________ www.PorterbuiltFabrication.com Phone: 480-297-2621 E-mail: sales@pbfab.com Find us on FaceBook under Porterbuilt Fabrication Specializing in Chassis and Suspension Components for your Classic Chevrolet Truck. We offer components from the following manufacturers: Porterbuilt Accuair Ridetech (Air Ride Technologies) Air Lift Wilwood Intro Unisteer ECE Gotta Show Air Lift Borgeson CPP Supporting this forum since 2003!

02-18-2008, 11:28 AM	#5
protrash64 Resistance is Futile Join Date: Dec 2006 Location: Mesa,Arizona Posts: 3,520	Re: Another Classic Performance (CPP) disappointment I ordered tube a-arms from CPP..........in stock.............until my order arrived w/ them backordered............still waiting. __________________ 64 CHEVY PICK-UP > http://67-72chevytrucks.com/vboard/s...otrash+re-hash 64 CARRYALL >http://67-72chevytrucks.com/vboard/s...=1964+suburban 66 LB >http://67-72chevytrucks.com/vboard/s...d.php?t=427852 STRENGTH/DETERMINATION/MERCILESS/FOREVER .......posted via stationary device

02-19-2008, 12:41 PM	#6
shifty Questionable Join Date: Mar 2005 Location: Atlanta Posts: 13,373	Re: Another Classic Performance (CPP) disappointment i ordered the super panhard bar from ECE this past week. they told me up front that they were waiting on powder coating and would be a few xtra days. still haven't had probls with CPP yet - and i just placed a large order w/them, got everything in and the box had a hole in it (UPS' fault). I refused the package, then called CPP. they confirmed the package was refused and promptly refunded my $$ and placed a new order. honestly, nobody makes a replacement tubular tranny xmember as bad-ass as CPP does, so no matter what or how bad the svc gets, i will always come back to them for that tranny xmember __________________ If I've got anything up for grabs, it'll be here: 7-hole gauge cluster for a 67-72 p/u FREE (link) I can't check the forum daily. If I don't reply to you within 24 hours, drop me a PM! I'm (hopefully) still alive and will reply faster to a PM.



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