Warning about Westin grillguards and Autoanything - The 1947 - Present Chevrolet & GMC Truck Message Board Network

Swed-Chevy · 05-14-2008, 09:22 PM

Hi boys ! I bought a Westin one piece grillguard nr:40-0085 black powdercote paint to my truck from a company in the south of the US,and they bought it from Autoanything.The freighttime to Sweden was about 8 weeks and when I should mount the grillguard on the car it was impossible because it was very bent and did NOT fit the car at all.

The grillguard was bought from Autoanything and because the long time of freight neither Westin or Autoanything will pay back my money or replace me
with a new grillguard.And here i,m sitting with a defect product.It is not my fault that I got a defect product !!!

I think this are a very bad attitude from these companies and they don,t
giva a d???mn about their customers or their reputation.Look for yourself on the pictures,it is the tubing around the left headlight who is very bend and causes the problems,the grillguard hits the fenders of the car.The grillguard is placed on a totaly flat surface on the pictures.

So any tip what to do ??

msgross · 05-15-2008, 03:54 AM

sorry to hear about your luck. What if you try to bend it to match your truck contour and repowdercoat it?

Jeep & GMC · 05-15-2008, 04:56 AM

Is it just for looks? Maybe a shipping container got set on it or something major, but if it bends really easily, it doesn't seem like it would be much protection. Way to hang in there and wait for 8 weeks, man that would be a dissapointment.

Swed-Chevy · 05-15-2008, 08:11 PM

Hi,got a mail from the company that I bought the grillguard from and they are replacing my grillguard without any cost.What a relief.

TennesseeZ · 05-15-2008, 09:23 PM

Was the box damaged, and do you still have it?
If it is damaged, then the shipper has responsibility, and you should file a claim with them. If not, Westin site says that grille guard has a 5 year warranty, only catch there is you have to return it to the oroginal place of purchase.
I agree you should be getting better customer service from both companies.
Let us hnow what happens

Swed-Chevy · 05-16-2008, 06:16 PM

Hi,we could not se any damage on the box at all.And no marks on the
paint either.

5 years warranty,hmmm.

Anyhow,it seems to be ok at the end.I should get a new grillguard
here in some weeks and thats very fine.After all,i really like the design of the gard

( Many thank,s , S and B for a great support )

Harley1650 · 05-25-2008, 04:39 PM

8 weeks shipping? No thanks

Matt Mann · 07-14-2008, 08:29 AM

Quote:

Originally Posted by Harley1650

8 weeks shipping? No thanks

Just how long would it take 'you' to ship anything to SWEDEN?

Be sure to factor in time for customs.

Swed-Chevy · 07-15-2008, 01:12 AM

Hi,the new grillguard I got was loaded in the container may 21 and I picked it up here in Sweden july 7.We mounted the guard on the car immediate and this guard fit the car perfect.Really like the design of the guard.

But when we order smaller parts who goes by airfreight it usually takes
1-2 weeks to get it here.

05-14-2008, 09:22 PM	#1
Swed-Chevy Registered User Join Date: Feb 2008 Location: Sweden Posts: 114	Warning about Westin grillguards and Autoanything Hi boys ! I bought a Westin one piece grillguard nr:40-0085 black powdercote paint to my truck from a company in the south of the US,and they bought it from Autoanything.The freighttime to Sweden was about 8 weeks and when I should mount the grillguard on the car it was impossible because it was very bent and did NOT fit the car at all. The grillguard was bought from Autoanything and because the long time of freight neither Westin or Autoanything will pay back my money or replace me with a new grillguard.And here i,m sitting with a defect product.It is not my fault that I got a defect product !!! I think this are a very bad attitude from these companies and they don,t giva a d???mn about their customers or their reputation.Look for yourself on the pictures,it is the tubing around the left headlight who is very bend and causes the problems,the grillguard hits the fenders of the car.The grillguard is placed on a totaly flat surface on the pictures. So any tip what to do ?? Attached Images __________________ Chevrolet Cheyenne K2500HD 1992.350tbi.4L80E. GMC Sierra Custom C1500 1983. Oldsmobile Dynamic 88 -65. Volvo V70 -02 and BMW 523i T -99. Harley FXDF -08 and Harley FXDB -10. Honda Dirtbike Dominator -97 and a couple of tractors.

05-15-2008, 03:54 AM	#2
msgross Registered User Join Date: Jul 2006 Location: Central PA Posts: 12,201	Re: Warning about Westin grillguards and Autoanything sorry to hear about your luck. What if you try to bend it to match your truck contour and repowdercoat it? __________________ The Garage: 1968 K-10 SWB - "Project Money Pit" 1996 Z-71 - "huntin rig" 1969 C-10 LWB (SOLD) "Project flip that truck or else" 1993 Passport, F@rd 1-ton (SOLD)"Project Cousin Eddie" My Garage Build "The 1,000 footer"

05-15-2008, 04:56 AM	#3
Jeep & GMC Registered User Join Date: Aug 2007 Location: Montrose,CO Posts: 172	Re: Warning about Westin grillguards and Autoanything Is it just for looks? Maybe a shipping container got set on it or something major, but if it bends really easily, it doesn't seem like it would be much protection. Way to hang in there and wait for 8 weeks, man that would be a dissapointment.

05-15-2008, 08:11 PM	#4
Swed-Chevy Registered User Join Date: Feb 2008 Location: Sweden Posts: 114	Re: Warning about Westin grillguards and Autoanything Hi,got a mail from the company that I bought the grillguard from and they are replacing my grillguard without any cost.What a relief. __________________ Chevrolet Cheyenne K2500HD 1992.350tbi.4L80E. GMC Sierra Custom C1500 1983. Oldsmobile Dynamic 88 -65. Volvo V70 -02 and BMW 523i T -99. Harley FXDF -08 and Harley FXDB -10. Honda Dirtbike Dominator -97 and a couple of tractors. Last edited by Swed-Chevy; 05-15-2008 at 09:29 PM.

05-15-2008, 09:23 PM	#5
TennesseeZ Countdown Survivor Join Date: Aug 2007 Location: Bean Station, East Tennessee Posts: 9,676	Re: Warning about Westin grillguards and Autoanything Was the box damaged, and do you still have it? If it is damaged, then the shipper has responsibility, and you should file a claim with them. If not, Westin site says that grille guard has a 5 year warranty, only catch there is you have to return it to the oroginal place of purchase. I agree you should be getting better customer service from both companies. Let us hnow what happens

05-16-2008, 06:16 PM	#6
Swed-Chevy Registered User Join Date: Feb 2008 Location: Sweden Posts: 114	Re: Warning about Westin grillguards and Autoanything Hi,we could not se any damage on the box at all.And no marks on the paint either. 5 years warranty,hmmm. Anyhow,it seems to be ok at the end.I should get a new grillguard here in some weeks and thats very fine.After all,i really like the design of the gard ( Many thank,s , S and B for a great support ) __________________ Chevrolet Cheyenne K2500HD 1992.350tbi.4L80E. GMC Sierra Custom C1500 1983. Oldsmobile Dynamic 88 -65. Volvo V70 -02 and BMW 523i T -99. Harley FXDF -08 and Harley FXDB -10. Honda Dirtbike Dominator -97 and a couple of tractors.

05-25-2008, 04:39 PM	#7
Harley1650 1963 C-10 BBC/Muncie 4 spd Join Date: Feb 2008 Location: White Lake, Michigan Posts: 170	Re: Warning about Westin grillguards and Autoanything 8 weeks shipping? No thanks

07-15-2008, 01:12 AM	#9
Swed-Chevy Registered User Join Date: Feb 2008 Location: Sweden Posts: 114	Re: Warning about Westin grillguards and Autoanything Hi,the new grillguard I got was loaded in the container may 21 and I picked it up here in Sweden july 7.We mounted the guard on the car immediate and this guard fit the car perfect.Really like the design of the guard. But when we order smaller parts who goes by airfreight it usually takes 1-2 weeks to get it here. __________________ Chevrolet Cheyenne K2500HD 1992.350tbi.4L80E. GMC Sierra Custom C1500 1983. Oldsmobile Dynamic 88 -65. Volvo V70 -02 and BMW 523i T -99. Harley FXDF -08 and Harley FXDB -10. Honda Dirtbike Dominator -97 and a couple of tractors.



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