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10-27-2011, 02:43 PM
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#1 |
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VA72C10
 
Join Date: Mar 2008
Location: Midlothian, VA
Posts: 25,267
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CPP again....I'll never learn ;)
It's really a shame their customer service and shipping is HORRIBLE because I've been very happy with their products and prices... which is why I keep going back for more punishment....
Here's my current saga.... Won one of the reproduction floor tilt columns off CPP's ebay store back at the end of August. I got this column for 274 shipped....try finding a powdercoated rebuilt floor shift tilt column for less than 500.... It arrived within about 10 days but was : 1) missing the wiring adapter 2) Damaged (before it was shipped)-there was a chip in the powder and scratches all over it in the powder. With the awesome packaging they used there is no way it was damaged in shipping. I emailed them and they asked for pictures which I supplied. Asked for a new one or a small discount and I would keep this one. They sent a call tag and said they would send a new one. I send it back and FINALLY today received the box..... ....WITH THE OLD DAMAGED ONE IN IT JUST HOW I REPACKED IT   Still missing the wiring adapter and still the same damaged column. Now I've been dealing with this for two months. Sent off an email today to see what the next step in this saga will be...I'll keep you all updated. What a joke CPP's customer disservice is....
__________________
Looking for a 67-72 swb or blazer project in or around VA. 
Last edited by N2TRUX; 05-30-2013 at 10:24 AM. |
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10-27-2011, 03:47 PM
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#2 |
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fat old dude
 
Join Date: Feb 2010
Location: fresno, california
Posts: 1,424
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Re: CPP again....I'll never learn ;)
oh wow thats crazy.
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1972 c-10 shortbed 350/400 build thread http://67-72chevytrucks.com/vboard/s...d.php?t=389157 1968 workhorse http://67-72chevytrucks.com/vboard/s...d.php?t=446216 Accepting part donations |
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10-27-2011, 04:43 PM
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#3 |
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Registered User
Join Date: Sep 2009
Location: Monroe,Iowa
Posts: 4,370
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Re: CPP again....I'll never learn ;)
That's too bad, I won a chrome one and it was perfect when I got it. I wish you had had my luck instead.
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10-27-2011, 05:02 PM
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#4 |
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1965 Chevy C10, 2005 4.8L/4l60
Join Date: Aug 2004
Location: DFW Texas
Posts: 8,546
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Re: CPP again....I'll never learn ;)
I know they are no longer a supporting vendor but did you call Jeff? maybe he will help you.
__________________
Clyde65 Rebuild of Clyde http://67-72chevytrucks.com/vboard/s...84#post8338184 69 Aristocrat Lo Liner build http://67-72chevytrucks.com/vboard/s...84#post7561684  support our troops! |
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10-27-2011, 05:23 PM
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#5 |
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The Niner
 
Join Date: Nov 2010
Location: Broad Brook, CT
Posts: 2,499
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Re: CPP again....I'll never learn ;)
Would've loved to see your reaction when you opened up the box and saw the same one again...
__________________
"A good racer is one whose head is in communication with his balls." - Richie Evans 1970 C/20 - 402/TH400/3.54s - 74K miles 2003 GMC Sierra 2500 - Wheatland Yellow Niner Progression Thread: http://67-72chevytrucks.com/vboard/s...d.php?t=697183 Classic Trucks article: https://www.motortrend.com/features/...et-c20-driven/ |
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11-01-2011, 10:45 PM
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#6 |
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Man of Mini-Talents
Join Date: Sep 2009
Location: Oklahoma City, OK
Posts: 4,295
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Re: CPP again....I'll never learn ;)
Why does an outfit that spends so much on advertising pizz it all away on poor customer service? Dumb.
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Steve Project - Ruth 66 Skylark Project - Lola 60 Biscayne Project - Iron Ox 54 GMC 100 Project - Darth 69 Camaro |
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11-01-2011, 11:51 PM
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#7 | |
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VA72C10
Join Date: Mar 2008
Location: Midlothian, VA
Posts: 25,267
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Re: CPP again....I'll never learn ;)
Quote:
 Still no shipping info on a new column and no call tag for this one as of today...might be because I went ahead and left negative feedback on ebay
__________________
Looking for a 67-72 swb or blazer project in or around VA.
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11-02-2011, 02:44 PM
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#8 |
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1965 Chevy C10, 2005 4.8L/4l60
Join Date: Aug 2004
Location: DFW Texas
Posts: 8,546
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Re: CPP again....I'll never learn ;)
They EARNED that feedback, not your doing IMO!
__________________
Clyde65 Rebuild of Clyde http://67-72chevytrucks.com/vboard/s...84#post8338184 69 Aristocrat Lo Liner build http://67-72chevytrucks.com/vboard/s...84#post7561684 support our troops! |
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11-04-2011, 10:05 PM
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#9 | |
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VA72C10
Join Date: Mar 2008
Location: Midlothian, VA
Posts: 25,267
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Re: CPP again....I'll never learn ;)
Quote:
I literally ran up the stairs then instead of firing off an email had to take a second to calm down  As of today they responded to my first email but I haven't heard from them in over a week. I will try jeff to see if he can help....
__________________
Looking for a 67-72 swb or blazer project in or around VA.
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11-04-2011, 11:22 PM
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#10 |
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6>8 Plugless........
 
Join Date: Sep 2007
Location: Prairie City, Ia
Posts: 17,142
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Re: CPP again....I'll never learn ;)
Man that is crazy! Sorry to hear that, hopefully Jeff can get it straightened out for ya.
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Ryan 1972 Chevy Longhorn K30 Cheyenne Super, 359 Inline 6 cylinder, Auto Trans, Tilt, Diesel Tach/Vach, Buckets, Rare Rear 4-link and air ride option Build Thread 1972 GMC Sierra Grande Longhorn 4x4 1972 Chevy Cheyenne Super K20 Long Step side tilt, tach, tow hooks, AC, 350 4 speed 1972 C10 Suburban Custom Deluxe 1969 Chevy milk truck 1971 Camaro RS 5.3 BTR STG3 Cam Super T10 1940 Ford 354 Hemi 46RH Ford 9" on air ride huge project Tired of spark plugs? Check this out. |
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11-10-2011, 05:42 PM
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#11 |
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VA72C10
Join Date: Mar 2008
Location: Midlothian, VA
Posts: 25,267
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Re: CPP again....I'll never learn ;)
update...when getting jeff's email to send I got an email from CPP showing they had shipped a new column with a return tag in the box...which is what I asked them to do since the first time I sent mine back then waited two weeks....to get mine back
I am looking forward to getting the new one and hope it's in good shape... Will update when I get it.
__________________
Looking for a 67-72 swb or blazer project in or around VA.
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11-10-2011, 06:38 PM
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#12 |
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1965 Chevy C10, 2005 4.8L/4l60
Join Date: Aug 2004
Location: DFW Texas
Posts: 8,546
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Re: CPP again....I'll never learn ;)
I sure hope everything works out in your favor, sad you gotta go that far just for proper service.
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Clyde65 Rebuild of Clyde http://67-72chevytrucks.com/vboard/s...84#post8338184 69 Aristocrat Lo Liner build http://67-72chevytrucks.com/vboard/s...84#post7561684 support our troops! |
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11-11-2011, 09:06 AM
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#13 |
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BlahBlahBlah
Join Date: Feb 2002
Location: Wa.
Posts: 20,019
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Re: CPP again....I'll never learn ;)
I need a few things from them, I finally saved up some extra coin. But these kind of threads keep me from pulling the trigger.
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… … … … … … … … ... … … … … … … … … … … … |
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11-13-2011, 12:22 AM
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#14 |
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Registered User
Join Date: Jun 2011
Location: Monroe, WI
Posts: 1,415
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Re: CPP again....I'll never learn ;)
Save your coin and go elsewhere I ordered a bunch of stuff and am going through similar problems, I will not use them on any other builds ever again.
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Adam My 1967 C10 - Turbo 250 Build Thread http://67-72chevytrucks.com/vboard/s...d.php?t=485843 (608) 214-8706 |
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11-21-2011, 07:36 PM
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#15 |
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Registered User
Join Date: Aug 2011
Location: Lumberton Texas
Posts: 378
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Re: CPP again....I'll never learn ;)
BAHAHAHAHAHAHA that blows man!
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IBEW Electrician-Nick 1985 C20 Silverado 1965 C-10 short fleet 1961 c-10 Apache short fleet 2005 Chevy Suburban LT 2012 Hyundai Sonata
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11-22-2011, 03:54 PM
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#16 | |
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VA72C10
Join Date: Mar 2008
Location: Midlothian, VA
Posts: 25,267
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Re: CPP again....I'll never learn ;)
Quote:
__________________
Looking for a 67-72 swb or blazer project in or around VA.
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01-23-2012, 07:11 PM
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#17 |
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VA72C10
Join Date: Mar 2008
Location: Midlothian, VA
Posts: 25,267
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Re: CPP again....I'll never learn ;)
still waiting...
__________________
Looking for a 67-72 swb or blazer project in or around VA.
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01-23-2012, 08:16 PM
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#18 |
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The Niner
Join Date: Nov 2010
Location: Broad Brook, CT
Posts: 2,499
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Re: CPP again....I'll never learn ;)
Wow.
That's just plain pathetic.
__________________
"A good racer is one whose head is in communication with his balls." - Richie Evans 1970 C/20 - 402/TH400/3.54s - 74K miles 2003 GMC Sierra 2500 - Wheatland Yellow Niner Progression Thread: http://67-72chevytrucks.com/vboard/s...d.php?t=697183 Classic Trucks article: https://www.motortrend.com/features/...et-c20-driven/ |
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01-23-2012, 08:20 PM
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#19 | |
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Catchy title goes here..
 
Join Date: Mar 2002
Location: Rockwell, NC
Posts: 39,767
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Re: CPP again....I'll never learn ;)
Quote:
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01-23-2012, 08:27 PM
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#20 |
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Registered User
Join Date: Jul 2010
Location: Elk River, MN
Posts: 614
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Re: CPP again....I'll never learn ;)
VA72C10 I'm feeling you pain. I bought a column drop and fire wall mount from them off ebay on 12/10 and I still have not gotten the item yet
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55 2nd series Chevy Pickup 2019 Chevy Equinox(Daily driver) 2011 Chevy Malibu (Wife's car) MSRA Member I went to a bookstore and asked the saleswoman, "Where's the self-help section?" She said if she told me, it would defeat the purpose. -George Carlin |
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01-23-2012, 10:27 PM
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#21 | |
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The One And Only !!!
Join Date: Jan 2007
Location: Hole in the woods Florida
Posts: 4,567
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Re: CPP again....I'll never learn ;)
Quote:
Since August ??? WOW !!! The'll never see any of my money.... 
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93 Jeep XJ 88 Buick La Sabra Toys; 88 TA-GTA in the works.... 97 GMC Ext. Cab 502 Crate 5 Spd......Sucks Gas But Haulz Azz !  The primary function of an Engineer is to make it difficult for the Fabricator and impossible for the Mechanic. "Why go out preserved when you can go out beat up, worn out, sliding in sideways screaming, Holy Sh!t What A Ride" !!!
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03-03-2012, 02:09 PM
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#22 |
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VA72C10
Join Date: Mar 2008
Location: Midlothian, VA
Posts: 25,267
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Re: CPP again....I'll never learn ;)
they sent me a new Return form Thursday....so I once again get to send the column in and have nothing here and wait for them to send one back....we'll see if they send the same one again. I'm going to write a note inside and on the package to hopefully avoid this scenario....
__________________
Looking for a 67-72 swb or blazer project in or around VA.
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03-03-2012, 03:12 PM
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#23 |
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Registered User
Join Date: May 2010
Location: Edmonton, Alberta
Posts: 3,844
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Re: CPP again....I'll never learn ;)
Holy crap! That is freaking ridiculous.
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--------------------------------------------------------------- Jason. 68’ GMC shortbox https://67-72chevytrucks.com/vboard/...d.php?t=794201 72' 2WD Blazer http://67-72chevytrucks.com/vboard/s...d.php?t=425385 67' LongBox C-10 http://67-72chevytrucks.com/vboard/s...d.php?t=691845 InstaGram ybnorml67 |
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03-03-2012, 03:40 PM
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#24 |
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Registered User
Join Date: Jun 2011
Location: Richmond,Va
Posts: 2,934
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Re: CPP again....I'll never learn ;)
And this started in August?!?!?!
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Nick Carter 1967 C10 Short bed Fleetside Project Cheap Thrills! 2WD C10 Modern/Performance Alignments Easiest Alignment Ever! |
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03-03-2012, 03:44 PM
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#25 |
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1965 Chevy C10, 2005 4.8L/4l60
Join Date: Aug 2004
Location: DFW Texas
Posts: 8,546
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Re: CPP again....I'll never learn ;)
What about finding a board member that lives near where they are located, then he could take it in to them and get the replacement same day...just wondering
__________________
Clyde65 Rebuild of Clyde http://67-72chevytrucks.com/vboard/s...84#post8338184 69 Aristocrat Lo Liner build http://67-72chevytrucks.com/vboard/s...84#post7561684 support our troops! |
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