Insurance only wants to replace one leaf spring...

[chevyguys]

Ok guys.. I need some help. My 6 year old daily driver (Full size 1/2 ton 4wd truck) was in an accident recently. The right rear spring was damaged and the insurance company only want to replace the damaged side. I let them know that I was concerned about the safety and performance issues with having a new and old leaf spring on the rear of the truck. The problem is I can't find any "official" way to backup my claim that it is substandard work.

I decided to post this here as it may relate to the trucks we all love, drive, and discuss on this site. I imagine that this information will be useful to others as well.

What do you think, how should I handle this?

[MikeN]

I don't think you're going to have any luck at all with that. Quite honestly, especially on a 6-yr-old truck, I see no problem at all with one replacement spring. Consider yourself lucky they don't get your one replacement from a junk yard instead of new.

Just my opinion.

[chevyguys]

I guess I should have added that I tow a lot and that the truck has 120k miles on it... It has settled for sure. Thanks for the comment. This is why this board exists. So would others only replace one spring? What is the cutoff as to where you would feel replacing both would be necessary?

[jayoldschool]

Take the cheque for one spring+labour, go buy two springs, install yourself, enjoy profit.

[padresag]

I would ask them for new springs all around then as the frt won't be a match for the rear then they would have to replace all of the pins and shackles too.
they are going to replace what was damaged. read your policy, it should inform you what they are required to do.
ron

[par4tom]

You can argue all you want, they are only going to replace one spring. The principal of insurance is to "make you whole" as you were before the loss occurred. Functional replacement. You broke one spring, replacement spring will make you whole.

Get an estimate from someone you trust, the adjuster will most likely approve the amount so long as it is within reason, and then make that money goes as far as you can.
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