Do the Right Thing - The 1947 - Present Chevrolet & GMC Truck Message Board Network

wxman1 · 06-27-2003, 03:44 AM

Much of the time when somebody posts a
message about their experience with a
parts supplier...its bad news. Well...
this is good news. I had ordered a proportioning
valve from GMC Paul. When they went to
fill the order they discovered they were
out of stock. When they discovered this...
he called me long distance from Indiana
twice. (I wasn't home the first time)
He refunded the money to my bank account
by the next day and also gave me a part
number so that I could order it from GM
myself.

Its good to know that there are still
people in the world who will do the
right thing without having to be ask
or cajoled or pleaded with. I'm sure there
are many other suppliers known to the members
of this board who are stand up guys...but
I just wanted you to know about this one.

Jim M.
Mt Juliet

**Yukon Jack** · 06-27-2003, 09:41 AM

Yep, it's easy to forget all the good experiences when you hear about bad ones. Always had awesome service with GMC Paul and Mothertruckers. What more could you ask for, good prices and KNOWLEDGE about what they deal.

71GMC_3/4T · 06-27-2003, 10:14 AM

What?!
You had to post that GMC Paul is a great guy?!!!
Well, I suppose there are a couple of people who may not know that. Thanks for making sure they know too!

Hotrod70C10 · 06-27-2003, 10:17 AM

Gmc Paul rules!

He even sent me an extra taillight trim bezel in my order yesterday! I'm still waiting to see what I owe him.

72BLAZERDUDE · 06-27-2003, 10:18 AM

Sales is all about service. Many people will pay more for something and I am one of them if they know that they will get good service. That is why I try to buy from vendors on the board.

Longhorn Man · 06-27-2003, 11:40 AM

Paul may be hard to get ahold of sometimes, but that is becouse he is all about service.

Warbones · 06-27-2003, 10:58 PM

Service is #1 I made up my mind today not to buy from the truck place here in town. Personality of a fire hydrant! I wanted to give it one more shot. Still the same feeling.

Longhorn Man · 06-27-2003, 11:03 PM

Quote:

I wanted to give it one more shot

That is really a good idea. I find my self never going back to a buisness if they tick me off, even if it is just once.
Kinda sucks...I'm running out of places to shop.

Warbones · 06-27-2003, 11:13 PM

Yeah, Good business just a lousy business owner. He really needs to figure out what parts are called and then maybe learn some social skills!
Imagine how much money one person will spend on parts for these old trucks. I know of four people close to me that I will NOT be sending there. My money will be spent elsewhere as well. His hours were screwed up as well for anyone that has a day job to try and get there to buy parts. I can only assume he has a night job and runs this business during the day.
I am not the only person who felt this way about the place.
So much potential! Truly sad!

Purs · 06-27-2003, 11:22 PM

excellent service to me as well. Keep it up Paul!

tripp · 06-28-2003, 01:59 AM

well, if Paul, how about returning my e-mail. i'll send another and maybe we can get our issue straight. tripp.

06-27-2003, 09:41 AM	#2
Yukon Jack Post Whore Join Date: Feb 2000 Location: Rose Hill, KS, USA Posts: 12,686	Yep, it's easy to forget all the good experiences when you hear about bad ones. Always had awesome service with GMC Paul and Mothertruckers. What more could you ask for, good prices and KNOWLEDGE about what they deal. __________________ 1970 Blazer with a 400 sbc and 4" lift 1980 Pontiac Trans Am, 455 Oldsmobile 2012 Kawasaki Concours 14

06-27-2003, 10:14 AM	#3
71GMC_3/4T Weapons Of Construction Join Date: Apr 2000 Location: Colorado, USA Posts: 1,095	What?! You had to post that GMC Paul is a great guy?!!! Well, I suppose there are a couple of people who may not know that. Thanks for making sure they know too! __________________ 1971 GMC 2500, 402/TH400 4.10 Daily Driver Lafayette, CO

06-27-2003, 10:17 AM	#4
Hotrod70C10 Low & Slow Join Date: Dec 2002 Location: Oklahoma Posts: 1,047	Gmc Paul rules! He even sent me an extra taillight trim bezel in my order yesterday! I'm still waiting to see what I owe him. __________________ 70' C-10 LWB Fleetside 4.5/6 drop

06-27-2003, 10:18 AM	#5
72BLAZERDUDE Registered User Join Date: Jan 2002 Location: WATAUGA,TX Posts: 675	Sales is all about service. Many people will pay more for something and I am one of them if they know that they will get good service. That is why I try to buy from vendors on the board. __________________ 72 2wd 307/AT/AC/TILT WHEEL 78 JIMMY HIGH SIERRA

06-27-2003, 10:58 PM	#7
Warbones Navel Inspector Join Date: Mar 2003 Location: Wichita, Ks Posts: 1,373	Service is #1 I made up my mind today not to buy from the truck place here in town. Personality of a fire hydrant! I wanted to give it one more shot. Still the same feeling. __________________ 1948 Chevy Aerosedan GONE! I think. 1984 Cadillac Fleetwood Brougham Coupe WANTED 1967 IMPALA 1967 CST C10 Long Bed with a 283

06-27-2003, 03:44 AM	#1
wxman1 Senior Member Join Date: May 2002 Location: mt juliet, tennessee, usa Posts: 237	Do the Right Thing Much of the time when somebody posts a message about their experience with a parts supplier...its bad news. Well... this is good news. I had ordered a proportioning valve from GMC Paul. When they went to fill the order they discovered they were out of stock. When they discovered this... he called me long distance from Indiana twice. (I wasn't home the first time) He refunded the money to my bank account by the next day and also gave me a part number so that I could order it from GM myself. Its good to know that there are still people in the world who will do the right thing without having to be ask or cajoled or pleaded with. I'm sure there are many other suppliers known to the members of this board who are stand up guys...but I just wanted you to know about this one. Jim M. Mt Juliet

06-27-2003, 11:40 AM	#6
Longhorn Man its all about the +6 inches Join Date: Jan 2001 Location: Hilliard Ohio Posts: 2,690	Paul may be hard to get ahold of sometimes, but that is becouse he is all about service.

06-27-2003, 11:13 PM	#9
Warbones Navel Inspector Join Date: Mar 2003 Location: Wichita, Ks Posts: 1,373	Yeah, Good business just a lousy business owner. He really needs to figure out what parts are called and then maybe learn some social skills! Imagine how much money one person will spend on parts for these old trucks. I know of four people close to me that I will NOT be sending there. My money will be spent elsewhere as well. His hours were screwed up as well for anyone that has a day job to try and get there to buy parts. I can only assume he has a night job and runs this business during the day. I am not the only person who felt this way about the place. So much potential! Truly sad! __________________ 1948 Chevy Aerosedan GONE! I think. 1984 Cadillac Fleetwood Brougham Coupe WANTED 1967 IMPALA 1967 CST C10 Long Bed with a 283

06-27-2003, 11:22 PM	#10
Purs Got Big Block? Join Date: Apr 2000 Location: West Texas Posts: 1,510	excellent service to me as well. Keep it up Paul! __________________ "Experience is what you get when you didn't get what you wanted."

06-28-2003, 01:59 AM	#11
tripp Registered User Join Date: Mar 2003 Location: Meansville, Georgia Posts: 218	well, if Paul, how about returning my e-mail. i'll send another and maybe we can get our issue straight. tripp. __________________ 68 SWB Stepside 72 Cheyenne 20 72 SWB Fleetside 72 Suburban 72 2wd Blazer



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