trk101-Expensive part not as good as described

[PICKMUP]

Bought a black steering wheel for $350. Described as NOS w/100 miles. Also verbally guaranteed no wear or flaws. It had the grain badly worn on spokes and around top rim. Normal signs of high mileage wear. Even worse than a 140K wheel I compared it to.
When I tried to work out the situation, he said it was not the same wheel he sent. He either doesn't know his parts...or doesn't care!

[Ol Blue K20]

I remember him posting that, sucks it was misrepresented, and not to care...wow
Posted via Mobile Device

[BurnoutNova]

Originally Posted by PICKMUP

Bought a black steering wheel for $350. Described as NOS w/100 miles. Also verbally guaranteed no wear or flaws. It had the grain badly worn on spokes and around top rim. Normal signs of high mileage wear. Even worse than a 140K wheel I compared it to.
When I tried to work out the situation, he said it was not the same wheel he sent. He either doesn't know his parts...or doesn't care!

I know A.B. and heard his side of the story. I'm not taking sides, but he said you had refused to send the wheel back for a full refund, and you wanted to pay him significantly less (around $100 or so) for the wheel.

Why didn't you just send it back for a full refund?

[lolife99]

Originally Posted by BurnoutNova

I know A.B. and heard his side of the story. I'm not taking sides, but he said you had refused to send the wheel back for a full refund, and you wanted to pay him significantly less (around $100 or so) for the wheel.

Why didn't you just send it back for a full refund?

Maybe because he would have no wheel and no money?

[BurnoutNova]

Originally Posted by lolife99

Maybe because he would have no wheel and no money?

How do you go about returning something then? If you do business with a company you send the items back, and then receive your refund.

[lolife99]

Originally Posted by BurnoutNova

How do you go about returning something then? If you do business with a company you send the items back, and then receive your refund.

My opinion only,... but If I paid money for a part and it was in a totally a different condition when it arrived,... I would feel like I had been lied to.
Why would I think that all of the money would be refunded upon return?

PICKMUP is one of the best on this forum.
Also a 13 year member/Gold Vendor.

[BurnoutNova]

Originally Posted by lolife99

My opinion only,... but If I paid money for a part and it was in a totally a different condition when it arrived,... I would feel like I had been lied to.
Why would I think that all of the money would be refunded upon return?

PICKMUP is one of the best on this forum.
Also a 13 year member/Gold Vendor.

I hear you, and I can see both sides. All I'm saying is A.B. told me he was willing to refund all of the money as soon as the wheel came back. I know him, and he can be trusted. He isn't very computer savvy and he likes to do business face to face, so that may have led to the misunderstanding.

[Liz]

AB stated in the thread that the wheel was marked. I suggested that if one had marked the wheel, they would have a pic of such a mark to show proof, and with that, that both parties should send a pic of that spot to a staff member or such to review. Never heard a word back on that. He is more than welcome to still do so, or post his side here.
Thanks

[Midlife crisis]

I met AB today. Struck me as very trustworthy. Gave a a great deal on some trim I needed. Thanks AB!
Posted via Mobile Device

[special-K]

Since we members are not businesses,when we get into a return situation where the item was not as described,the seller needs to trust the buyer and refund the money + return shipping,then the part gets returned.

I moderated a situation when I was in staff. A member was parting a truck and a member,who is now on the staff,wanted to buy the dash pad shown,"...if it's a straight,uncracked,OEM Sandlewood dash pad". The seller said it was,so it was paid for and shipped. What Scott got was a plastic dash cover that was black and painted over in Sandalwood. The seller claimed he didn't know until he removed it. Well,then he saw what he had and it was up to him to inform the buyer it was not as it had been represented,and certainly not worth the money charged...even if the cover would suffice. But this guy went ahead and sent it. Then he felt the buyer should send it back THEN get a refund,because that's what Summit would do. Well,Summit is business with posted policies,is regulated through a business license,and if they didn't refund the money legal action would be an easy thing to do. I told this guy he had to refund the money plus return shipping and wait for his part and that's how it went.
You know the saying:
Fool me once,shame on you.
Fool me twice,shame on me.